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Dubai Islamic Bank
Digital Banking
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About Dubai Islamic Bank
Established in 1975, Dubai Islamic Bank is the largest Islamic bank in the UAE by assets and a public joint-stock company listed on the Dubai Financial Market. Spearheading the evolution of the global Islamic finance industry, DIB is also the world’s first full-service Islamic bank and the second-largest Islamic bank in the world. With Group assets over USD 80bln and a market capitalization of more than USD 10bln, the group operates with a workforce of more than 10,000 employees and around 500 branches in its vast global network across the Middle East, Asia and Africa. Serving over 5 million customers across the Group, DIB offers an increasing range of innovative Shariah-compliant products and services to retail, corporate and institutional clients.
In addition to being the first and largest Islamic bank in the UAE, DIB has a significant international presence as a torchbearer in promoting Shariah-compliant financial services across several markets worldwide. The bank has established DIB Pakistan Limited, a wholly-owned subsidiary that is the first Islamic bank in Pakistan to offer Priority & Platinum Banking, as well as the most extensive and innovative portfolio of Alternate Distribution Channels. The launch of Panin Dubai Syariah Bank in Indonesia early in 2017 marks DIB’s first foray in the Far East, the bank owns over 25% stake in the Indonesian bank. Additionally, in May 2017, Dubai Islamic Bank PJSC was given the license by the Central Bank of Kenya (CBK) to operate its subsidiary, DIB Kenya Ltd. DIB has been designated as D-SIB (Domestic Systemically Important Bank) in 2018 in UAE. In early 2020, DIB completed the acquisition of Noor Bank, which solidifies its position as a leading bank in the global Islamic finance industry. In 2021, DIB increased its foreign ownership limit to 40% reflecting the increasing confidence of global investors towards the bank.
The Bank’s ultimate goal is to make Islamic finance the norm, rather than an alternative to conventional banking worldwide. DIB has won a range of accolades that are testament to these efforts across diversified areas, including retail, corporate and investment banking, as well as CSR and consultancy services. DIB has been named the Best Islamic Bank in various prestigious ceremonies and recognized for its outstanding performance amongst the world’s Islamic Banks, marking it a clear indication of the bank’s leadership position in the Islamic finance sector.
For more information, please visit us at www.dib.ae
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Available Jobs
Assistant Manager - ICAAP
Dubai
Job Purpose To assist in the determination of banks capital requirement based on Basel Capital Accords for Pillar-I, Pillar-II, Pillar-III risks and Stress Testing using qualitative and quantitative assessment and analysis of all risk issues. Key Responsibilities Assist in meeting CB-UAE reporting requirements of the Basel Capital Accords for Credit, Market and Operational Risk. Assist in the design, construction and delivery of Basel Capital Accords internal reporting related to capital requirements to senior management. Assist in developing PD and LGD models for advance approaches for Basel Capital Accords. Assist in the development, implementation of models in risk management with focus on Credit Risk, Market Risk, Operational Risk related to Basel Capital Accords and CB-UAE Basel Regulatory reporting requirements and guidelines. Assist in developing and implementing model for Economic capital calculation and valuations. Assist in developing Capital Adequacy reports for Stressed Credit Economic Scenarios. Assist in Validation of Capital Computation on the group level with the Central bank Examiners. To report to Head of ICAAP capital requirement for stressed ALM scenarios. Develop and report the ICAAP Pillar II & Pillar III report as per CB-UAE Basel Regulatory reporting requirements and guidelines. Assist Head of ICAAP in the development of futuristic Capital plan for the strategic planning of capital management. Assist in the developing Stress Tests and Economic scenario analysis for capital planning.
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02-Jun-2025
Manager - Customer Life Cycle Analytics
Dubai
Full time
Data Analysis & Engineering: Data exploration & visualization. ML/DL skills: Strong ML/DL model development skills GenAI: Extra points of having experience of GenAI use cases implementation
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26-May-2025
Senior Officer - Teller Operations
Dubai
Manage and deliver timely, friendly & error free services for all customers to ensure the fulfillment of customer requirements by providing an accurate financial transaction services (Cash Management, Security items, Cheques) as per the Bank's policies and procedures. Key Responsibilities: Customer Service• Provide high levels of customer service of Cash/ teller function by efficiently handling the process and by reducing customer waiting time and service time.• Consistently meet and exceed service standards set for the customer services by reducing the process turnaround time.Service Quality & Business Operations Control• Adherence to all established Banks' Policies, operating manuals, service quality standards and code of conduct for smooth workflow, high service quality and low level of operational risk • To eliminate the risk of cash difference by ensuring compliance to the Bank's cash control procedures as well as the Central Bank requirements.Internal Process• To perform the financial transactions (Cash Management, Security items, Cheques) timely & accurately and Checking notes & denominations to ensure accurate delivery of cash to customers.• To conduct an accurate reconciliation on the cash balances in order to ensure the conformity between the cash and system figures.• Responsible of custodianship of securities as assigned by the Branch Manger• Custodian of approvals for all the financial transactions which exceed the teller staff cash limit.• Ensure an adequate cash balance for the teller staffs.• Supervise and custodianship of vault and safe room.• To facilitate and participate in any branch projects (Service Quality Programs, Process changes, Sales…etc). • To facilitate and participate in the achievement of branch sales target.• Responsible for the funds management between the branches and the Central Bank.Training & Development• Attend various training and learning programs to close the skill gaps and to ensure proper awareness about products and services, policies and procedures.• Maintain effective relationship with supervisors and peers to ensure teamwork.
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21-May-2025
Officer - Developer & Government Housing programs
Dubai
Full time
Support sales through new and existing relationships with Developers (Master and Private Developers) and Government Housing Programs across all Emirates to achieve targets as per the Approved KPIs for the team Identify key areas for business growth by providing regular updates in collaboration with Developers and Government Housing Programs to achieve monthly sales Target Develop efficient and collaborative processes to provide best-in-class internal channels based on existing partners’ requirements Provide inter department information and support on related Developers and Government Housing Programs to assist seamless processing of Home Finance applications Create Cross-sell related initiatives with Developers and Government Housing Programs including investment advisory services, project financing solutions to support Business growth Maintain excellent partners satisfaction through consistent approach for service and product, including a quarterly business review schedule to support Home Finance Business. Coordinate on marketing initiatives for Home Finance promotional activities with Developers and Government Housing Programs Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.
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19-May-2025
Senior Officer - Syndication Agency & FI Administration
Dubai
Job Purpose To assist & support in managing functions/activities of Syndication Agency and review of facility documentation etc. Maintaining and updating all records, bookkeeping for tracking and timely communication with customers/banks. Prepare IOMs & all related financial calculations, track and follow up documents with Legal and ensure that all applicable documents (duly approved by legal/sharia) are executed and received. Ensure accuracy and timely release of reports as per assigned frequency . Key Responsibilities Review the approval/sanction and check that all credit facilities are approved as per delegated authorities in the bank and terms and conditions are clear in the sanction Prepare Mandate Letters/Term-sheets and Commitment Letters. Review Fund Documents prepared by the external legal counsel and make sure that these are not contrary with Investment Committee Approvals/IMs and PPM. Make sure that all required approvals are in place before launch of a new fund and before seed funding. Arrange necessary income accruals and follow-up with Fund Managers for periodic dividends / fees to be received. Advise COD for distributions to investors and recognize DIB income of dividends and fees as well as arrange to pay fund expenses after necessary approvals and keep track/records. Maintain and reconcile necessary suspense accounts required to park dividends, fees and reserves in order to distribute, recognize and or pay expenses of the relevant funds. Prepare Monthly & Quarterly portfolio reports and exception reports to be presented to the senior management in order to ensure correct reporting of exception by ensuring timely updating documentation exceptions. Review Facility Documents prepared by the external legal counsel and make sure that all syndicate terms and conditions are translated into the documents as well as DIB credit conditions are also covered. Arrange to get CP satisfaction confirmation from the transaction legal counsel and make sure that Borrowing authorities/powers and supporting constitutional documents are evidenced as customers’ borrowing powers and authorized signatories. Receive drawdown request and prepare contribution request for the participants making sure that all the pre-requisites are in place for drawdown/contributions request. Arrange to open CIF for the new customers or the Amanat accounts as required and update LMS for the facility limits and terms & conditions. Upfront and periodic fees calculation, distribution, monitor, track and follow-up. Maintenance, Tracking & follow-up for periodic profit, variable rentals, fees and appropriate/distribute according to the requirement/documentation. Also make arrangement that DIB share of income is processed in the relevant income accounts. Updating Collaterals in the LMS and updating valuation periodically and releasing these upon settlement of the facility. Deleting all the Old Documents from system/folders and arrange to send these to Old Record with proper documentation and maintain record for retrieval/tracking. Assist in preparing and updating process documents (SOPs and SLAs).
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19-May-2025
VP - Unit Head, Syndication Agency & FI Administration
Dubai
Job Purpose To manages a Unit handling administration of Syndicate Agency, Structured and other complex nature of facilities (including FIs facilities, Risk Participations and Sukuks) and is accountable for effectiveness besides responsible for delivery of high standard services to the syndicate customers. Guide and control teams on documentation and operational matters in respect of running and controlling and resolving technical issues and ensuring the Bank is not exposed to unnecessary legal, financial or regulatory risks. Key Responsibilities • Authorize/approve release of facilities and ensure that teams are confirming that approved facilities are within the delegated authority before release/processing.• Guide and act as an escalation point within the unit when staff need assistance and also provide guidance on the activities and responsibilities in the Syndicate/Agency functions, facility set up process and monitoring.• Attend meetings/calls with business departments, legal counsels, Sharia and different departments of the bank for documentation and operational matters and to ensure understanding the responsibilities of the Agency Roles. Oversee calls and meetings with syndicate banks.• Lead, motivate and develop subordinates in order to achieve required levels of performance and competency. Initiate discussion with teams on bespoke products agreements.• Ensure conditions precedents are compiled and confirmed by Legal Counsels/Agents before releasing limits and utilization of the portfolios monitored is within the approved limits.• Ensure that all activities are performed as per standard operating procedures (SOPs) and SLAs upto the customer satisfaction and SOPs are updated as and when required.• Make sure that all Fees/Income related to syndication operation and other portfolios managed is accurately maintained and tracked for recovery and distribution.• Review reports/exceptions/irregularities and advise managers on corrective actions and highlight to the senior management.• Ensure that securities/collateral are monitored on a regular basis to ensure that any shortfall in security is immediately recognized and reported for rectification by Business Departments.• Review performance of unit, effectiveness of tasks management process, identify gaps and advise on training needs to improve in productivity and quality.• Arrange to develop systems and process controls to ensure smooth work during the whole process of arranging, underwriting and operation of syndicated facilities. Ensure perfection of finance documents, securities and that bank is not exposed to any operational loss• Sign Facility/Security documents, notices, IOM for booking and remittances and authorize records in the bank's as well as 3rd party systems as per ODOA's, POAs or Access Matrixes.
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19-May-2025
Officer - Developer Management
Dubai
Full time
Support sales through new and existing relationships with Developers (Master and Private Developers) and Government Housing Programs across all Emirates to achieve targets as per the Approved KPIs for the team Identify key areas for business growth by providing regular updates in collaboration with Developers and Government Housing Programs to achieve monthly sales Target Develop efficient and collaborative processes to provide best-in-class internal channels based on existing partners’ requirements Provide inter department information and support on related Developers and Government Housing Programs to assist seamless processing of Home Finance applications Create Cross-sell related initiatives with Developers and Government Housing Programs including investment advisory services, project financing solutions to support Business growth Maintain excellent partners satisfaction through consistent approach for service and product, including a quarterly business review schedule to support Home Finance Business. Coordinate on marketing initiatives for Home Finance promotional activities with Developers and Government Housing Programs Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.
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14-May-2025
Senior Officer - Fraud Risk Monitoring
Dubai
Job Purpose The position is responsible for assisting in activities related to Fraud Risk Monitoring and handling of related matters. Key Responsibilities Ensure Effective Fraud Risk Monitoring. Leads proactive prevention of internal and external frauds while balancing customer experience, fraud risk and regulations. Identify requirements of tools and equipment to cop-up with latest industry fraud trends. Liaise with concerned for internal watch/black listing of customer’s involved/suspected to be involved in fraudulent activities (both from EDD and payment filter’s perspective). Fraud Awareness including class room trainings, E-learnings and onsite. Response/advise on staffs queries related to fraud risk/incidents Response to fraud cases in a timely manner including initial review, fraud loss preventions etc. Suggest controls on the latest industry fraud trends/threats Assist and provide feedback in implementation and enhancement of Enterprise Fraud Risk Management System (EFRMS) in the bank. Review and closure/resolution of EFRMS alerts. Review of IS alerts (In house fraud alert mechanism set by Information Security team) and recommendation of appropriate actions to mitigate the fraud risk. Provide feedback to IS team for enhancement to existing IS alert scenarios/rules. Review of Call Center fraud referrals and provide advice for appropriate actions if any. Provide advice to GBO Remittance team on fraud cases involving payment frauds. Review of FRM-RCD investigation reports and provide/share review findings. Review of Internal Audit investigation report and provide/share review findings. Regulatory Reporting of fraud incidents (Fraud STR through CB online portal) and response to regulator’s queries. Review fraud referrals from different channels and share review findings.
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30-Apr-2025
Manager - Retail Risk Modelling & IFRS9
Dubai
Job Purpose The role is to support the development, enhancement and implementation of a suite of credit risk rating methodologies, models and scorecards compliant with regulatory requirements (e.g., IFRS 9, Stress Testing etc.) and also accountable for maintaining the Bank's model inventory. Responsible for maintaining Retail Credit Risk models/ scorecards with the aim to deliver robust tools that are compliant with both internal and external regulations and provide business insights and recommendations. Role includes collaboration with the other stakeholders to ensure models and methodologies are appropriate given overall governance framework and regulatory requirements. Key Responsibilities Lead and perform the development and implementation of retail risk scoring models across life cycle of various retail portfolios (IFRS 9 Models, and Stress Testing). Assist Business, Risk, Finance, Audit departments in scorecard related queries and provide with necessary information. Work closely with all stakeholders to develop and implement PD, EAD, LGD models, assist in ECL calculation and validation for IFRS9 reporting in addition to creating stress testing models and policies. Support Model validation team for model amendments, validation, and verification. Review Bank's risk scoring models and identifies opportunities to improve the models and processes, make recommendations to senior management for model change/ enhancements and implements cutting edge techniques in order to maximize value and develop best in class decision tools. Oversees accurate implementation of models and supports their use, interpretation and monitoring and constantly realigns models to monitor performance with the aim to provide ongoing guidance on all lending activities for retail portfolios. Develop new, maintain and enhance retail scorecards (application, behavior, collections/recovery, etc.). Liaison with business functions, credit approval, collections and other related functions to drive use, monitor overrides, analyze new requirements and feedback on existing models. Develop and maintain a model inventory and ensure the inventory is complete, accurate, and consistent with the model governance policy. Propose amendments in the scorecards depending on policy changes and accordingly validate and implement the changes.
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30-Apr-2025
Portfolio Manager - Investment Products
Dubai
Full time
To monitor the sale and portfolio review of Investment products and ensure that associated risks are safeguarded while the portfolio simultaneously generates fee income for bank. Key Responsibilities: • Monitor collateral management process with Credit, CAD and front line to ensure that clients are proactively updated about their leveraged portfolio positions • Reconcile collateral management report as per business requirements on a daily basis and analyse FTV matrix across customers on a weekly basis to observe portfolio behaviour• Compile monthly portfolio reports across products including Mutual Funds, Sukuk and Structured Deposits to monitor performance and risks• Conduct regular portfolio review of customers' investments to minimize losses and increase customer retention• Instil adequate process to ensure margin calls are serviced in a timely manner.• Monitor high risk client portfolios for regularization of FTVs back to the original limit and utilizing cross collateralization where applicable• Responsible for quarterly reporting of Mutual Funds data as per licencing guidelines prescribed by SCA• Reconcile Fund Fee & Trail Fee Payments received from Allfunds in line with the governing arrangement with the Fund Houses• Closely liaise with Operations to ensure coupons and dividends are paid to the clients on a timely basis to accurately capture portfolio performance• Review outstanding facility reports received from Credit for ICD and Tawarruq contracts and follow up with front line to normalize overdue contracts in time• Coordinate with SP & BA team to ensure incentives are computed on time by assisting them with client data for Investments • Prepare portfolio summary incorporating customer profiling details received from Sales to aid investigation of individual cases received from Senior Management • Update RMs on the market movements of the client portfolios and disseminate RM portfolio holdings per client• Prepare management decks and MIS for reporting on weekly and monthly basis • Monitor Investment Portfolio MIS with respect to Sales, performance and target and reconcile the same with relevant departments on weekly basis • Manage RM Portfolio by ensuring adherence to portfolio assignment principles for capacity planning and rebalancing
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