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Welcome to
Dubai Islamic Bank
Digital Banking
Manage your finances and stay up-to-date with your banking activities. DIB SME Banking App is tailor-made to help you achieve your financial goals
About Dubai Islamic Bank
Established in 1975, Dubai Islamic Bank is the largest Islamic bank in the UAE by assets and a public joint-stock company listed on the Dubai Financial Market. Spearheading the evolution of the global Islamic finance industry, DIB is also the world’s first full-service Islamic bank and the second-largest Islamic bank in the world. With Group assets over USD 80bln and a market capitalization of more than USD 10bln, the group operates with a workforce of more than 10,000 employees and around 500 branches in its vast global network across the Middle East, Asia and Africa. Serving over 5 million customers across the Group, DIB offers an increasing range of innovative Shariah-compliant products and services to retail, corporate and institutional clients.
In addition to being the first and largest Islamic bank in the UAE, DIB has a significant international presence as a torchbearer in promoting Shariah-compliant financial services across several markets worldwide. The bank has established DIB Pakistan Limited, a wholly-owned subsidiary that is the first Islamic bank in Pakistan to offer Priority & Platinum Banking, as well as the most extensive and innovative portfolio of Alternate Distribution Channels. The launch of Panin Dubai Syariah Bank in Indonesia early in 2017 marks DIB’s first foray in the Far East, the bank owns over 25% stake in the Indonesian bank. Additionally, in May 2017, Dubai Islamic Bank PJSC was given the license by the Central Bank of Kenya (CBK) to operate its subsidiary, DIB Kenya Ltd. DIB has been designated as D-SIB (Domestic Systemically Important Bank) in 2018 in UAE. In early 2020, DIB completed the acquisition of Noor Bank, which solidifies its position as a leading bank in the global Islamic finance industry. In 2021, DIB increased its foreign ownership limit to 40% reflecting the increasing confidence of global investors towards the bank.
The Bank’s ultimate goal is to make Islamic finance the norm, rather than an alternative to conventional banking worldwide. DIB has won a range of accolades that are testament to these efforts across diversified areas, including retail, corporate and investment banking, as well as CSR and consultancy services. DIB has been named the Best Islamic Bank in various prestigious ceremonies and recognized for its outstanding performance amongst the world’s Islamic Banks, marking it a clear indication of the bank’s leadership position in the Islamic finance sector.
For more information, please visit us at www.dib.ae
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Available Jobs
Assistant – Consumer SAM
Dubai
Achieve assigned target with regards to collections by ensuring timely follow up on overdue as per the Collections policy and to ensure that NPL portfolio is minimized. Ensure legal action on the assigned portfolio whenever it is necessary and in line with collections policy. Ensure that daily and monthly number of calls are met for the assigned portfolio . Ensure representation of necessary instruments such and DDAs, SIOs and Cheques etc. in order to recover the overdue for the assigned portfolio. Send dunning / warning legally approved letters, emails and SMS to delinquent customers as per the collection policy for the assigned portfolio. Ensure that the team coordinates with all branches/other departments to obtain and update customer’s telephone numbers and addresses in order to the call the delinquent customers . Ensure proper documentation of assigned portfolio related activities and updates into Collection System. Identification of Skip status and report the same to the supervisor. Negotiate/finalize restructuring/settlement agreements for assigned portfolio to with a view to minimize banks losses. Be alert to early warning signals and report them to direct Supervisor immediately for further action. Ensure strict compliance with DIB policies and procedures and CB UAE regulations. All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
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22-Apr-2024
VP - Sustainability, Engagement & Partnerships
Dubai
The Sustainability - Engagement & Partnerships VP will lead the development and execution of Engagement & Partnerships strategies to drive positive environmental and social impact within and outside the organization. This role requires a leader with a deep understanding of sustainability practices, social compliance and impact, CSR activities, human-centricity and a proven track record in driving sustainable initiatives. Strategic Planning: Develop and implement a forward-thinking Engagement & Partnerships strategy aligned with the organization's sustainability mission and business objectives. Complete assessment and mitigation plans for Engagement & Partnerships risks across the group portfolio including social compliance and impact. Manage and oversee a variety of activities and projects aimed at improving the social, environmental and local communities, employees and customers. Manage partnerships and collaborations at regional events, secure and organize relevant training and identify and maintain membership of appropriate organizations. Develop and manage the implementation of customer centricity initiatives and employee programs. Create content for the annual sustainability report. Apply for awards and certifications Stakeholder Engagement: Cultivate strong relationships with internal stakeholders, including executives, department heads, and cross-functional teams, to ensure alignment and commitment to sustainability and e ngagement & partnerships goals. Collaborate with external partners, industry experts, and research institutions to leverage external knowledge and resources. Alignment and reporting: Lead the identification and assessment of customer centricity initiatives and employee programs, CSR and programs, products, and practices that align with our sustainability goals. Cross-functional Collaboration: Collaborate with various departments to integrate sustainable practices and innovative solutions into business operations. Metrics and Reporting: Establish and track key performance indicators (KPIs) and metrics to measure the impact of sustainable e ngagement & partnerships initiatives. Change Management: Create and implement change management strategies to facilitate a smooth transition through various phases of transformation. Provide guidance and support to teams to adapt to new processes, systems, and organizational structures. All the above accountabilities include but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
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02-Apr-2024
AVP - Sustainability, Innovation
Dubai
The Sustainability Finance & Innovation AVP will lead the bank’s commitment to responsible finance and seek to ensure that the bank thrives not only economically, but also positively contributes to the environment and society. The AVP will drive the development and implementation of financial products and Innovation strategies that align with the bank’s objectives and global sustainability standards. This role requires a leader with a deep understanding of sustainability banking practices, emerging technologies, and a proven track record in driving innovation for sustainable finance solutions. Strategic Innovation & Product Planning:Execute the transformation strategy that prioritizes innovative sustainable financial products in alignment with the bank's overarching mission.Capitalize on opportunities for pioneering innovations, emphasizing sustainable financial products and practices.Stakeholder Engagement:Cultivate strong relationships with internal stakeholders, including executives, department heads, and cross-functional teams, to ensure alignment and commitment to sustainability and innovation goals.Collaborate with external partners, industry experts, and research institutions to leverage external knowledge and resources.Innovation Pipeline Development:Champion the identification and appraisal of emergent technologies and products that bolster financial sustainability goals.Steer the cultivation of a sustainable product innovation pipeline, supplemented targeting high-potential sustainable projects and ventures.Cross-functional Collaboration:Collaborate with various departments, for R&D, product development, operations, and marketing, to integrate sustainable practices and innovative solutions into business operations.Advise on embedding sustainability tenets into the selection of financing projects, ensuring that sustainability is intrinsic to the bank's wider portfolio.Metrics and Reporting:Monitor key metrics to gauge the success and impact of sustainable finance innovations.Regularly brief stakeholders on the bank's sustainable finance trajectory, spotlighting innovative product performance.Change Management: Implement change management strategies to facilitate a smooth transition through various phases of transformation.Provide guidance and support to teams to adapt to new processes, systems, and organizational structures.All the above accountabilities include but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
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02-Apr-2024
AVP - Sustainability, Project Management
Dubai
The AVP - Sustainability - Project Management will support the bank on its journey towards embedding its sustainability vision and reducing its environmental footprint into its practices and operations. They will facilitate a transformative integration process that positions the bank as a regional leader. This role requires a well-rounded and dynamic leader with a strong understanding of sustainability practices and a proven track record of collaboration Strategic Planning:• Support the implementation of the transformation strategy aligned with the organization's sustainability mission and business objectives.• Drive the process of stakeholder engagement, initiative planning and performance tracking. • Integrate ESG risks assessment and management across the bank portfolio and update risk appetite metrics with new risk tolerance thresholds. • Support and advise sustainability functions including data and reporting, partnerships and engagement and sustainable finance; ensuring their integration in overall sustainability transformation policy. Stakeholder Engagement:• Cultivate strong relationships with internal stakeholders, including executives, department heads, and cross-functional teams, to ensure alignment and commitment to sustainability and innovation goals.Development and transformation:• Lead the identification and assessment of policy updates across functions• Oversee the development of a robust pipeline of sustainable programs from ideation to implementation. • improve the energy efficiency and reduce operational environmental footprint across DIB assets and operations.• Ensure assets are certified by relevant standardsCross-functional Collaboration:• Provide guidance on incorporating sustainability considerations into decision and development processes.Metrics and Reporting:• Track and amend where required the key performance indicators (KPIs) and metrics to measure the impact of sustainable initiatives.Change Management:• Provide guidance and support to teams to adapt to new processes, systems, and organizational structures.All the above accountabilities include but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
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02-Apr-2024
Assistant Manager - Corporate Risk Modeling & IFRS9
Dubai
To provide support to Credit Policy and Portfolio Risk Management by conducting fact-based analytics that integrates risk and customer behavior. Act support to the MIS Manager in developing, enhancing and in automation of all the department reports. Support activities on the Moody’s Credit Lens Platform related to modelling, internal customer management. Assisting in managing, deploying and validating credit risk models hosted in the Credit Lens environment. Support Internal testing of models for validation (and external validation). Assist in the development of credit risk management models for the various segments of business, such as corporate, middle market, contracting, real estate and SME. Perform data due diligence and support data preparation required for the IFRS 9, Basel and Stress Testing. Ensure accuracy and completeness of archived information and related documentation to allow audit review of the validation work performed. Assist in streamlining and automating MIS and reports generation process. To ensure quality assurance and integrity of data. Support in maintenance of RMD Tracking system including but not limited to conducting UAT for any new additions, documenting processes, managing reports etc. Assist and coordinate with team members and IT Department to implement plans on designing data structure/reports and perform necessary due diligence. Support MIS Manager on the new initiatives related to system enhancement/modification tasks taken up with various units (IT, Business etc). Support MIS Manager with enhancing Portfolio and management reports. Assist RM’s with addition, modification of customer records in the Credit Lens platform. Additionally, where required, support in registering, distribution and handle approvals of credit proposals in the RMD tracking system. Act as backup for MIS Manager and Risk Analytics & Scoring Manager for their tasks. All the above accountabilities include, but not limited to, any additional/new tasks or responsibilities assigned by the line Manager. All the above accountabilities include but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
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01-Apr-2024
Assistant Manager - Corporate & SME SAM
Dubai
To manage and ensure recoveries from regular/overdue exposures from the assigned portfolios of accounts with the objective of preventing / minimizing Bank’s losses. Prepare settlement plans to be submitted to the CRMC through Line Manager and Head of Department with full details of the case, starting from reason of delinquency and ending with the best recommended solution. Following up with customers on all post disbursement documents and issues, outstanding exceptions and regularizing past dues / overdues. Regularly review the portfolio of assigned accounts to enable the preparation and submission of Classified Credit Reviews (CCRs) through line Manager. Recommend downgrade / upgrade of accounts and ensure provision adequacy in line with Central Bank regulations. Review financials, cash flow projection and other sources of income, perform appropriate analysis and negotiate any proposed changes for overdue accounts and recommend solutions to ensure maximum recovery from those accounts. Ensure customer is complying with all terms and conditions of approved payment plans. Regularly interact with customers to understand his latest situation/issues and obtain latest business, financial and other necessary information related to business / personal net worth. Obtain updated valuation / Insurances for any collateral held in support of the facilities granted to customers Refer any Shari’a, Legal, CAD or other matters to appropriate departments (obtain Shari’a and legal approval if required). Conduct site visit on customer premises and securities offered and prepare call/visit report. Ensure strict compliance with DIB policies and procedures and CB UAE regulations. Maintain and improve quality of portfolio and ensure positive ratings from external and internal auditors. All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
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01-Apr-2024
Senior Officer - HR Quality & Control
Dubai
To assist HR Management in continuous development of HR Quality & systems by handling activities related to effective implementation, necessary documentation & reporting of all the requirements with regards to Quality management system to ensure a robust controlled environment in line with the overall HR policy of the bank. Ensure that the processes that are required for the effective quality management system are identified, established, implemented and successfully maintained. Report to management the performance of the quality management system and the required need / justification for the necessary improvement(s) Monitor the gaps with respect to the quality management system to ensure the existing gaps are identified and closed. Coach / train, make awareness, support all the respective process owners with respect to implementing the quality management system. Ensure that the required QMS documents (Policies, procedures, Code of Conduct, user manuals, authority matrix, delegation of authority matrix, check list, forms, etc.) and QMS records for effective implementation of the quality management system are in place and effective. Manage Quality Management System (QMS) audit to verify that all activities are performed in accordance with the established standard policies and procedures. Monitor, ensure that the non-compliances are identified logged and tracked for root-cause analysis and data analysis subsequently enabling smooth functioning and risk free quality management system implementation. Liaise between the concerned parties (Certification bodies, process owners, statutory and regulatory agencies) and stakeholders with respect to quality management system. Effectively Audit and communicate the entire QMS system and facilitate any changes to the process with respective process owners. All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
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01-Apr-2024
Assistant Manager - Sharia Coordination and Review
Dubai
Conduct the Sharia review of queries and customer complaints In order to resolve the matters to achieve the goals and objectives of the department. To support related Dar Al Sharia tasks or activities assigned by the Line Manager. Conduct the Sharia Review of the contracts, relevant documents, customer complaints/queries and submit the same to the Line manager along with the proposed structure for Sharia approval/guidance. Conduct the correspondence of the formal ISSC decisions and Fatwa to the concerned Departments/branches/employees. Conduct the Guidance Clarification Call with all concerned parties to ensure full understanding of the ISSC's Sharia guidance on the respective applicable complicated/non-standard queries/matters. Conduct the Sharia Review of the Group's procedural manuals and accounting entries from a Sharia perspective and contribute toward improving the same as per the guidance of the ISSC. Conduct the Sharia Review of the Group's banking systems from a Sharia perspective and contribute toward improving the same as per the guidance of the ISSC. Groom subordinates in order to improve their capability and skills. Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department. Incorporate and comply with the bank's core values especially the Customer First in your day to-day activities. All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the Line Manager.
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01-Apr-2024
Manager - Corporate Banking Sharia Audit
Dubai
Manage the Corporate Sharia Audit and suggest corrective measures in order to improve the Sharia performance Conduct sharia audit for the assigned portfolio to identify, resolve and recommend solutions in accordance with the sharia audit guidance lines and department standards. Coordinate and prepare the annual Sharia Audit Plan with the Sharia Audit Support Unit. Obtain line manager’s approval, in order to execute sharia audit in accordance with the Sharia Compliance and as per Sharia Audit Plan. Prepare Sharia audit draft reports and discuss the same with the Head of Sharia Audit & Sharia Audit Support Unit. Discuss the Sharia observations with concerned departments/branches, to include their responses in the Sharia audit report. Finalize the Sharia audit reports for submission to Head of Sharia Audit, in line with the department standards. Implement the approved Sharia risk rating methodology when conducting audit. Prepare & coordinate the annual financial statements and discuss the same with the Head of Sharia Audit. Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. Coach, train and develop team skills by identifying training needs and assign appropriate learning platform to the team. Review team performance and deliverables in line with the approved KPI’s to ensure meeting desired objectives. Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department. All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
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01-Apr-2024
Officer - End User Computing Support
Dubai
To perform all user access management activity for all the Applications, Software and tools used by the DIB & Subsidiaries users in order to ensure access level/role modifications required by the business are in compliance with the bank’s security policy and to ensure Bank achieve its strategic goals. Process the user access request for all DIB applications with required access according to Access Matrix Profile or after getting proper approval. All the Service/incident requests to be processed within defined SLA period and escalate as and when required. Implementation and maintenance of "Access Matrix" approved by Business dept & IS. Coordinate with Information Security (IS) team to create/modify new access roles & groups in different banking applications. Timely and professional response to the ACU addressed emails to ensure customer satisfaction. Compliance with relevant IT-Dept & IS processes/policies while performing duties. Implementation of IS periodic reviewed access/role levels for all the DIB applications & users. Coordinate with other DIB IT team/vendor for specific user’s accounts /role issues. Provide the Access matrix, users/role reports of various application to department head, Internal Audit (IA) and external Audit as and when required. Timely response to all Audit requested information or observations raised by internal, external Audits and IT QA to fulfil compliance & audit requirement. Attend and obtain the user management modules training from the Application team, Projects team and Vendors etc. Contribute in Continual Service Improvement opportunities in all the services and processes. All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
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