DIB Career Fair 2026.
Job Purpose
Responsible for Implementation/Tuning/Enhancement of detective controls for AML Transaction monitoring aswell as to assist in developing preventive controls for mitigating sanctions risks as per Group/Regulatorypolicies and procedures.
Key Responsibilities
To review /analyze alert generated/created on Transaction Monitoring System (TMS).Discounting off the alerts based on available information in TMS system and extracting details from thebank's other system.Conclude alert with justifiable rationale/comments as per prescribed procedures/checklist.Review of Assist senior management for mitigating major Regulatory/Financial crime risks posed to the bankby identifying, analyzing and proposing the resolutions.Analyze & respond to internal and external STR/RFI within the required response time.Recommend cases for onwards review/STR to the L2/reporting team with justifiable rationale red flags.Escalate all unresolved AML/CTF investigation cases to line Manager.Assisting the line Manager in tasks as assigned.
Job Purpose
To manage assigned portfolio in order to reduce bad debts, improve recovery rates while minimizing cost of collections.
Key Responsibilities
Manage the overseas agency assigned portfolio to ensure that the monthly/yearly team target for recoveries
from the assigned portfolio is achieved.
Ensure maintain proper documentation of collection related activities and updates on the system.
Conduct monthly external agencies audit – planned as well as surprise.
Identification of Skip status to monitor skip portfolio performance.
Ensure representation of necessary instruments such and DDAs, SIOs and Cheques etc. in order to recover
overdue for the assigned portfolio.
Ensure legal recourse and follow up on the assigned portfolio where applicable.
Negotiate/finalize restructuring/settlement agreements for assigned portfolio with a view to minimize bank
losses.
Review, monitor and analyze weekly / monthly reports received from agencies in order to be shared with Line
Manager.
Assist in auditing the activities of collections agencies that are related to DIB and report suspicious activities
to the management.
Review the payments received from agencies and ensure it is posted to the respective accounts.
Ensure reviewing of invoices received from agencies and manage payments of commissions as per the
signed contract
Ensure that payments collected from customers by agencies are deposited in the Bank Account
Follow up with all concerned departments to ensure timely resolution of overseas payments.
Ensure strict compliance with DIB policies and procedures and CB UAE regulations.
Job Purpose
The position is responsible for assisting in activities related to Fraud Risk Monitoring and handling of related matters.
Key Responsibilities
Ensure Effective Fraud Risk Monitoring.
Leads proactive prevention of internal and external frauds while balancing customer experience, fraud risk and regulations.
Identify requirements of tools and equipment to cop-up with latest industry fraud trends.
Liaise with concerned for internal watch/black listing of customer’s involved/suspected to be involved in fraudulent activities (both from EDD and payment filter’s perspective).
Fraud Awareness including class room trainings, E-learnings and onsite.
Response/advise on staffs queries related to fraud risk/incidents
Response to fraud cases in a timely manner including initial review, fraud loss preventions etc.
Suggest controls on the latest industry fraud trends/threats
Assist and provide feedback in implementation and enhancement of Enterprise Fraud Risk Management System (EFRMS) in the bank.
Review and closure/resolution of EFRMS alerts.
Review of IS alerts (In house fraud alert mechanism set by Information Security team) and recommendation of appropriate actions to mitigate the fraud risk.
Provide feedback to IS team for enhancement to existing IS alert scenarios/rules.
Review of Call Center fraud referrals and provide advice for appropriate actions if any.
Provide advice to GBO Remittance team on fraud cases involving payment frauds.
Review of FRM-RCD investigation reports and provide/share review findings.
Review of Internal Audit investigation report and provide/share review findings.
Regulatory Reporting of fraud incidents (Fraud STR through CB online portal) and response to regulator’s queries.
Review fraud referrals from different channels and share review findings.
· Achieve the monthly and annual Home Finance sales targets as per assigned KPIs.
· Develop relationship with Real Estate Brokers / Developers in order to capture the market share.
· Maintain agreed TAT for internal & external customers in order to obtain optimum customer satisfaction level and referrals.
· Conduct proper checks of customer files based on DIB credit guidelines before submission to credit to ensure maximum approval & to make sure that the quality of files submitted are without discrepancies
· Update leads on the system and maintain the same regularly to track, follow-up and review the cases to convert the leads into sales.
· Prepare daily sales reports and necessary MIS reports on all possible leads for the month including tracking cases leading to any future deals.
· Prepare a summary of all existing clients on a daily basis for future correspondence and sending information on promotions to obtain more referrals.
· To be updated on all product parameters regularly, to attend all internal and external training programs conducted & to be updated on competitor information, market developments to be in a position to recommend suggestions to internal and external clients.
· Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation.
· Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.
· SALES SUPPORT: To prepare a business plan / strategy on the sector of clients to be covered to ensure that targeted budget is met, to manage the Sales target, to Support the Sales Channels in line with the Sales Strategy
· Documentation & CREDIT ANALYSIS: To conduct proper checks of customer files based on DIB credit guidelines before submission to credit to ensure maximum approval & to make sure that the quality of files submitted are without discrepancies
· Sales Management & MIS Generation: Input all leads on CRM & update the same regularly to track follow-ups and for review, Preparing the daily sales report and the pipeline report on all possible leads for the month including follow-ups for future deals to have an updated status of all cases and conversions & to prepare a summary of all existing clients on a daily basis for future correspondence and sending info on promotions to obtain more referrals
· MARKET & PRODUCT KNOWLEDGE: To be updated on all product parameters regularly, to attend all internal and external training programs conducted & to be updated on competitor information, market developments to be in a position to recommend suggestions to internal and external clients.
· COMPLIANCE: To ensure that all the sales booked are in line with all the prevalent regulation of compliance and audit & to understand and apply DIB core values
· SALES : To prepare a business plan / strategy on the sector of clients to be covered to ensure that targeted budget is met, to manage the Sales target & to develop the Sales Channels in line with the Sales Strategy
· CUSTOMER SERVICE :To Maintain agreed TAT for internal & external customers in order to obtain optimum customer satisfaction level and referrals
· DOCUMENTATION & CREDIT ANALYSIS :To conduct proper checks of customer files based on DIB credit guidelines before submission to credit to ensure maximum approval & to make sure that the quality of files submitted are without discrepancies
· SALES MANAGEMENT & MIS GENERATION :Input all leads on CRM & update the same regularly to track follow-ups and for review, preparing the daily sales report and the pipeline report on all possible leads for the month including follow-ups for future deals to have an updated status of all cases and conversions & to prepare a summary of all existing clients on a daily basis for future correspondence and sending info on promotions to obtain more referrals
· MARKET & PRODUCT KNOWLEDGE: To be updated on all product parameters regularly, to attend all internal and external training programs conducted & to be updated on competitor information, market developments to be in a position to recommend suggestions to internal and external clients.
· COMPLIANCE : To ensure that all the sales booked are in line with all the prevalent regulation of compliance and audit & to understand and apply DIB core value.
· Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation.
· Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.
· Incorporate and comply with the bank's core values especially the Customer First in your day today activities.
· SALES : To prepare a business plan / strategy on the sector of clients to be covered to ensure that targeted budget is met, to manage the Sales target & to develop the Sales Channels in line with the Sales Strategy
· CUSTOMER SERVICE :To Maintain agreed TAT for internal & external customers in order to obtain optimum customer satisfaction level and referrals
· DOCUMENTATION & CREDIT ANALYSIS :To conduct proper checks of customer files based on DIB credit guidelines before submission to credit to ensure maximum approval & to make sure that the quality of files submitted are without discrepancies
· SALES MANAGEMENT & MIS GENERATION :
Input all leads on CRM & update the same regularly to track follow-ups and for review
Preparing the daily sales report and the pipeline report on all possible leads for the month including follow-ups for future deals to have an updated status of all cases and conversions
Prepare a summary of all existing clients on a daily basis for future correspondence and sending info on promotions to obtain more referrals
· MARKET & PRODUCT KNOWLEDGE: To be updated on all product parameters regularly, to attend all internal and external training programs conducted & to be updated on competitor information, market developments to be in a position to recommend suggestions to internal and external clients.
· COMPLIANCE : To ensure that all the sales booked are in line with all the prevalent regulation of compliance and audit & to understand and apply DIB core value.
· Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation.
· Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.
· Incorporate and comply with the bank's core values especially the Customer First in your day today activities.
Follow up on Auto Finance applications received via WhatsApp for approval and disbursal.• Promote sales growth and customer acquisition through the WhatsApp platform as a new channel.• Provide prompt support and resolution for customer inquiries related to WhatsApp-based applications.• Track and follow up on application approvals with RCD. • Process activities that require manual intervention, including DDA setup, vehicle mortgage, and dealer payments...etc), manually process.• Communicate with customers to obtain any missing documents or information required for application processing.• Follow up with customers whose applications require clarification by RCD or RAO, or any other supporting channel.• Re-engage customers who dropped off during the initial WhatsApp journey and assist them in resuming their Auto Finance application.• Coordinate with both franchised and non-franchised dealers for LPO acceptance, disbursal documentation, and payments
•Liaise with Dealers and RAO to resolve payment delays and ensure timely disbursals.• Maintain and share daily MIS reports with the product team for performance tracking.• Maintain organized records of all documentation in line with the bank’s SOPs to support audits and compliance reviews.• Participate in training and development programs to bridge skill gaps and stay informed about product offerings.• Perform any additional tasks or responsibilities assigned by the line manager as required.
- Identify gaps between business needs and acquisition volumes, provide input based on performance to drive sales
- Diligently follow reporting and insights methodologies employed for business target achievement
- Monitor, track and analyze performance based on key reporting tools such as analytics, Google ads etc. and advise necessary adjustments to maximize traffic and conversions
- Sound understanding across organic search (SEO), Affiliates & Aggregators, PPC, Programmatic Display, Social and Content marketing
- Stay up to date with latest acquisition and digital trends
- Ensure timely support on acquisition and fulfillment related feedback and provide ad-hoc reporting and analysis as required.
- Incorporate and comply with the bank's core values especially the Customer First in the day to-day activities.