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Welcome to
Dubai Islamic Bank
Digital Banking
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About Dubai Islamic Bank
Established in 1975, Dubai Islamic Bank is the largest Islamic bank in the UAE by assets and a public joint-stock company listed on the Dubai Financial Market. Spearheading the evolution of the global Islamic finance industry, DIB is also the world’s first full-service Islamic bank and the second-largest Islamic bank in the world. With Group assets over USD 80bln and a market capitalization of more than USD 10bln, the group operates with a workforce of more than 10,000 employees and around 500 branches in its vast global network across the Middle East, Asia and Africa. Serving over 5 million customers across the Group, DIB offers an increasing range of innovative Shariah-compliant products and services to retail, corporate and institutional clients.
In addition to being the first and largest Islamic bank in the UAE, DIB has a significant international presence as a torchbearer in promoting Shariah-compliant financial services across several markets worldwide. The bank has established DIB Pakistan Limited, a wholly-owned subsidiary that is the first Islamic bank in Pakistan to offer Priority & Platinum Banking, as well as the most extensive and innovative portfolio of Alternate Distribution Channels. The launch of Panin Dubai Syariah Bank in Indonesia early in 2017 marks DIB’s first foray in the Far East, the bank owns over 25% stake in the Indonesian bank. Additionally, in May 2017, Dubai Islamic Bank PJSC was given the license by the Central Bank of Kenya (CBK) to operate its subsidiary, DIB Kenya Ltd. DIB has been designated as D-SIB (Domestic Systemically Important Bank) in 2018 in UAE. In early 2020, DIB completed the acquisition of Noor Bank, which solidifies its position as a leading bank in the global Islamic finance industry. In 2021, DIB increased its foreign ownership limit to 40% reflecting the increasing confidence of global investors towards the bank.
The Bank’s ultimate goal is to make Islamic finance the norm, rather than an alternative to conventional banking worldwide. DIB has won a range of accolades that are testament to these efforts across diversified areas, including retail, corporate and investment banking, as well as CSR and consultancy services. DIB has been named the Best Islamic Bank in various prestigious ceremonies and recognized for its outstanding performance amongst the world’s Islamic Banks, marking it a clear indication of the bank’s leadership position in the Islamic finance sector.
For more information, please visit us at www.dib.ae
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Available Jobs
Assistant Manager - Product, Assets
Dubai
Full time
To Support the Product Manager for product / service/ strategy and management related requirements for entire Business Banking Asset Product within the Business Banking Product unit. Key Responsibilities: - Assist Product Manager- BB Assets in Implementing the overall product & segmental strategy and annual plan to achieve targeted sales & P& L revenue figures in the assigned products. - Devise solutions for Business segments to be best in market - Frequent/monthly comp scans to ensure our products and rates are competitive. - Work with credit to ensure our asset policies are competitive and have the right controls - Regularly review with Treasury, Credit, Operations, IT, Digital and other stakeholders to ensure best of Products & policies. - Interact with all touch points to ensure best of processes & resolve operational issues. - Day to day interaction with Sales channels for their queries. - Interact closely with other product managers (assets, credit card, Corporate etc) to put together cross sell proposition for the business banking segment. - Interact with IT department for UAT and implementation of new enhancements product launches. - Liaise with SQ to co-ordinate SQ initiatives and corrective actions/enhancements for liabilities propositions - Work with Marketing to implement specific initiatives/campaigns
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16-Jan-2025
AVP - Head of Market Conduct Risk
Dubai
Job Purpose: Lead the implementation of Market Conduct Risk policies to ensure alignment with regulatory obligations, including Consumer Protection Regulations. Develop metrics for effective monitoring and integrate Market Conduct risks with other key risk types to enable mitigation and informed reporting to stakeholders. Key Responsibilities: Champion the voice of the customer in the Bank’s business and operations with an endeavor to protect the customers interests in line with the letter and spirit of relevant CBUAE regulations and standards. Develop and maintain Bank’s Market Conduct risk policies and procedures to enable effective management. Design and implement Market Conduct risk monitoring program, whereby information flow is established across the lines of defense in the endeavor to minimize the effects of Market Conduct risk. Ensure comprehensive, accurate and timely reporting on Market Conduct risk matters to Management and Board. Embed Market Conduct risk and Consumer protection elements within the risk control self-assessment and Key Risk indicator programs and ensure remediation plans are comprehensively and timely concluded. Develop and maintain Product and Services Policy of the Bank to ensure that Market Conduct Risk and Consumer Protection elements are duly embedded within the Product design and implementation phase. Review and monitor Bank’s products to ensure that Market Conduct Risk and Consumer protection elements are duly identified and mitigated Support development of a Risk Aware culture within the bank to ensure that Consumer Protection is duly considered within all key decision making. Mentor and develop team member skills by cross training with goal of embedding Market Conduct risk view in overall risk management. Review own performance and deliverables in line with the approved KPI's to ensure meeting desired objectives.
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15-Jan-2025
Assistant Manager – Enterprise Master Reference Data
Dubai
Job Purpose: To define, design and implement Master & Reference Data governance capability within Risk and Finance functions of DIB, supported by enterprise data governance policies, standards and processes to apply rigor to the maintenance of critical data across the functions. Key Resposnsibilties: Execute tasks related to Data Governance target operating model for Master & Reference data Monitor policies, standards, controls and process to support the governance of Master & reference data, ensuring data standardization and drive consistency across multiple systems/business applications Play a fundamental gatekeeping role and data custodianship in safeguarding Master data from unauthorized access and changes that may impact the integrity of data Identify critical data in use within enterprise domains, formulate data reliability scores and implement continuous improvement cycles framework. Work with business data stewards and guide them on best practices and methodologies that are appropriate for the improvement and maintenance of master & reference data under their departmental ownership Maintain the Master & Reference data management platform to improve efficiencies in identifying and resolving issues on a regular frequency Enrich data architecture involving various application systems, scoring engines and statistical data models in use, and enforce applicable data governance principles and standards Document all master data flows and validate these against the data lineage to identify misalignment of data flows that need to be rectified Follow the management guidance and communication plan to increase transparency of master data changes and ensure timely resolution of master data issues on priority
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14-Jan-2025
Manager - Data Quality Management
Dubai
Job Purpose: To assist and support the Head of Data Governance in designing and implementing policies, standards, processes and systematic methods to measure and improve the reliability, integrity of DIB’s data and ensure that the data quality standards are achieved to support decision making of the bank and risk tolerance is based on trusted data. Key Responsibilities: Work with stakeholders across DIB to identify the business needs that would benefit from improved data and prioritize data quality initiatives that will yield a high business value Lead the data quality initiatives and efforts to ensure and maintain compliance to regulatory obligations Develop data quality policies, standards, frameworks and KPIs that will support a sustainable approach to achieving high data quality standards Implement a data quality management platform that will integrate with business applications and/or data warehouses to monitor the quality of the data across the data lifecycle and identify obsolete data for archival and/or purging in line with data retention obligations Execute automated data quality rules as defined by the metadata teams to assess the adherence to data quality definitions and ensure timely remediation of exceptions Identify approved authoritative external/internal data sources that can be leveraged to enrich and improve the quality of DIB data Execute ongoing data profiling and data audits to understand trends and user behaviors that need to be controlled and improved across all data entry points In collaborations with data stewards, develop and implement data issue management workflows that will detect, log, track and report data issues to relevant stakeholders and ensure resolution of such issues are completed within set service level agreements Establish a business-friendly data quality dashboard and reporting that will monitor data quality metrics such as (but not limited to) data completeness, conformance, validity, consistency, uniqueness and timeliness across all Master data domains (e.g Customer domain, Risk & Finance domain, Product domain) and aggregate these to establish an overall data quality score
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14-Jan-2025
Manager - Metadata Management
Dubai
Job Purpose: To assist and support the Head of Data Governance to strategize, manage and govern the business, technical and operational definition, classification, curation of organizational data assets in order to standardize data, drive a common understanding of data and to establish efficient methods for business and technical stakeholders or programs to locate, secure and use/re-use the data according to its intended purpose. Key Responsibilities: Develop and execute the vision, roadmap, framework and strategy for Data Governance by enforcing standards and rules to improve the integrity of DIB data Implement a data ownership model to support change management of organizational data through establishing data accountability across data domains Manage and ensure rigorous governance of the enterprise glossary/metadata repository in order to prevent the publishing of unapproved metadata data content for organizational usage Define and implement change governance processes of metadata content including change severity, service level agreements and reporting of high impact data changes to relevant data governance committees Execute ongoing data discovery in order to identify new/amended data elements to ensure that the data landscape is comprehensively defined and remains up to date through ongoing maintenance Define, curate and enrich data elements within the enterprise glossary in order to drive a consistent understanding and use of data elements across DIB in collaboration with business data stewards and data owners Enforce changes to business applications (source/target systems) in order to align them to data rules defined within the enterprise glossary Implement and validate an end-to-end visualization-enabled data lineage to support traceability of data elements so that impact and root cause analysis can be optimized Implement data tagging of curated data elements with the appropriate security and privacy classification to enable effective implementation of regulatory requirements (e.g PII, PCI-DSS, CPR) Coordinate with Group Information Security (GIS) to ensure that the security controls applied on data are in accordance with the data classification criteria in order to prevent data leakage and unauthorized access Collaborate with the Data Quality Management teams to ensure that the data quality rules defined within the enterprise glossary are accurately and consistently executed as per metadata definitions and identify data quality gaps that require remediation Monitor periodic data loads to the metadata platform in order to track success/failure of data loads that can impact the accuracy of data quality reporting and resolve timeously Conduct awareness programs, technical training and documentation with various stakeholders in support of metadata policies and procedures
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14-Jan-2025
Assistant Manager - Operational Risk Assessment
Dubai
Job Purpose: Conduct Operational risk assessment of the Bank's departments in line with the Risk Management Framework, Regulatory requirements, Basel recommendations and international standards, in order to mitigate the operational risk. Key Responsibilities: Perform periodic Risk Assessment of all departments of the Bank in line with the Board approved Risk Management Framework Develop and implement the Risk Assessments quality review plan of all departments of the Bank Review drafted; new product programs, policies, procedures, proposed memos, in order to highlight gaps in controls & inefficiency in process flows. Represent Risk Management in the committees formed for launching new products, process cycle reengineering, new policies and procedures development, and any subsequent amendments thereof. Share proposals and concerns as well as suggestions to mitigate the identified risks. Liaise with Stakeholders to discuss inherent risks in the process, areas of concerns, assess overall residual risks of unresolved concerns and recommend enhancements. Review final documents stated above, highlight unresolved concerns, discuss with stakeholders and assess overall residual risks of unresolved concerns. Follow up with the concerned departments for the revision of the policies & procedures in order to present changes for stakeholders' review and document changes through the Policies and Procedures department Ensure adherence of all documentation and activities as per the Bank's SOPs, SLAs and regulatory & audit requirements. Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.
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14-Jan-2025
Assistant Manager – Fraud Risk Monitoring
Dubai
Job Purpose: The position is responsible for assisting in managing the activities related to Fraud Risk Monitoring and handling of related matters. Key Responsibilities: Assist Fraud risk monitoring manager in: Ensure Effective Fraud Risk Management covering the three main elements of Fraud i.e. Prevention, Response and Detection/Monitoring, in order to prevent fraud losses for DIB/customers. Fraud Awareness including classroom trainings, E-learnings and onsite. Engage with other departments to combat fraud and provide solutions to enhance fraud preventions, including Liaising with legal, audit and other departments, to support on fraud cases. Analyze and suggest controls against the latest industry fraud trends/threats and identify requirements of tools and equipment to cop-up with latest industry fraud trends. Approve messages to be sent to other banks in response to other banks' enquiries as well as to get additional information from other banks on fraud incidents. Build relationship with fraud risk teams of other banks through participating in fraud forums events. Supervise and manage daily activities/KPIs of the Fraud Risk Monitoring team. Regulatory and management reporting of fraud incidents and response to regulator’s queries. Incorporate and comply with the bank's core values in day to-day activities. Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department. Incorporate and comply with the bank's core values especially the Customer First in your day to-day activities.
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14-Jan-2025
Assistant Manager - Liquidity Risk
Dubai
Job Purpose: This role is primarily responsible for identification, measurement and monitoring of effective liquidity risk in the bank; implementation of different tools to be used for measurement of liquidity risk faced by the bank as per Central Bank-UAE Guidelines; establishing himself to be the go-to-man for any Liquidity Risk related queries. To act as a cover for market and other risk monitoring activities. Key Responsibilities: Ensure Liquidity Risk and Asset-Liability Management (ALM) activities within Treasury operate within the policies, procedures and standards established by Dubai Islamic Bank. Monitor Liquidity Risk triggers/exposures against their preapproved limits/guideline and report them to the management. Prepare the Liquidity and ALM Dashboard and circulate it to the management. Highlight the risk pertinent to Liquidity Risk to the Management. Maintain appropriate relationships with Regulators and Rating agencies and liaise with internal / external auditors. Assist the Head of Market & Liquidity Risk in preparing / drafting any policy related to Liquidity Risk. Review of Product Programs (PPG) from the perspective of Liquidity Risk of the Bank. Ensure compliance with Dubai Islamic Bank Group Compliance Policies and Accounting Procedures and Codes. Support Risk Management Group for Risk Framework and Policies implementation in Dubai Islamic Bank Group. Work on the IT Projects related to Liquidity Risk monitoring/management Systems.
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14-Jan-2025
Manager - Risk Modelling & Stress Testing
Dubai
Job Purpose Perform the model development, process automation and enhancement, capital management and stress testing, and reporting for internal and external (regulatory and audit) requirements of the Bank. Key Responsibilities Automate the process of data extraction, processing (with required checks and rules), preparation for analytical use and reporting. Macroeconomic and Idiosyncratic model development as per the model governance framework of the Bank. Should be able to develop alternate models using XGBoost, gradient boosting methods or other advanced machine learning methodology. Must have IFRS9 model development experience. Perform analysis on the analytical models inherited from other users within stress testing and ICAAP to ensure the models are fit for purpose. Develop and maintain a model inventory and ensure the inventory is complete, accurate, and consistent with the model governance framework. Liaise with model owners and users to provide quantitative solutions in timely manner. Coordinate with other quantitative analysts within the Bank to ensure that the analysis undertaken is consistent and in-line with the Bank practices and known reality. Ensure accuracy and completeness of archived information and related documentation to allow independent third-party review of the validation work performed. Perform data due diligence and data preparation required for the audit and regulatory compliance. Prepare procedure and policy documents for the underlying data and modelling related job within the unit. Liaise with the auditors and validators for ensuring satisfactory compliance. Develop risk dashboard for the unit. Develop smart reports and automate the reporting framework for the unit.
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14-Jan-2025
Manager - CBUAE Regulatory Oversight & Complaints, BancTakaful
Dubai
Full time
Act as a critical link between the Compliance Department, Central Bank regulatory bodies, and BancTakaful operations, while also overseeing all after-sales customer service requests related to BancTakaful products. Key Responsibilities: Regulatory Oversight (as a Second Line Support): Serve as the intermediary between the Compliance Department and BancTakaful operations for regulatory matters. Support the Compliance Department by ensuring that BancTakaful products adhere to all Central Bank and regulatory guidelines. Assist in gathering and preparing reports or documentation requested by the Compliance Department for submission to regulatory bodies. Monitor and report on the implementation of compliance directives from the Compliance Department within the BancTakaful unit. Stay informed of regulatory updates and work with the Compliance Department to assess their impact on BancTakaful products and services. Manage and develop regulatory coaching materials to meet organization standards. After-Sales Customer Services & Complaints: Oversee all after-sales service requests from BancTakaful customers, ensuring timely and effective resolution. Handle escalated customer inquiries, service requests, and complaints, focusing on maintaining high service quality. Collaborate with internal teams to resolve complex after-sales issues and improve the overall customer experience. Ensure after-sales processes, such as policy changes, claims processing, or renewal requests, are handled efficiently and in accordance with both regulatory requirements and customer expectations. Working closely with the Complaints Team, to ensure service standards are met and customer complaints are resolved within acceptable TAT. Coordination and Process Improvement: Liaise with the Compliance, Audit Departments, Central Bank, and Takaful providers to streamline regulatory and after-sales processes. Identify opportunities for improving the after-sales customer service experience by analyzing feedback and performance data. Propose and implement initiatives that enhance both regulatory compliance and customer satisfaction in the after-sales phase. All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager
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