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Welcome to
Dubai Islamic Bank
Digital Banking
Manage your finances and stay up-to-date with your banking activities. DIB SME Banking App is tailor-made to help you achieve your financial goals
About Dubai Islamic Bank
Established in 1975, Dubai Islamic Bank is the largest Islamic bank in the UAE by assets and a public joint-stock company listed on the Dubai Financial Market. Spearheading the evolution of the global Islamic finance industry, DIB is also the world’s first full-service Islamic bank and the second-largest Islamic bank in the world. With Group assets over USD 80bln and a market capitalization of more than USD 10bln, the group operates with a workforce of more than 10,000 employees and around 500 branches in its vast global network across the Middle East, Asia and Africa. Serving over 5 million customers across the Group, DIB offers an increasing range of innovative Shariah-compliant products and services to retail, corporate and institutional clients.
In addition to being the first and largest Islamic bank in the UAE, DIB has a significant international presence as a torchbearer in promoting Shariah-compliant financial services across several markets worldwide. The bank has established DIB Pakistan Limited, a wholly-owned subsidiary that is the first Islamic bank in Pakistan to offer Priority & Platinum Banking, as well as the most extensive and innovative portfolio of Alternate Distribution Channels. The launch of Panin Dubai Syariah Bank in Indonesia early in 2017 marks DIB’s first foray in the Far East, the bank owns over 25% stake in the Indonesian bank. Additionally, in May 2017, Dubai Islamic Bank PJSC was given the license by the Central Bank of Kenya (CBK) to operate its subsidiary, DIB Kenya Ltd. DIB has been designated as D-SIB (Domestic Systemically Important Bank) in 2018 in UAE. In early 2020, DIB completed the acquisition of Noor Bank, which solidifies its position as a leading bank in the global Islamic finance industry. In 2021, DIB increased its foreign ownership limit to 40% reflecting the increasing confidence of global investors towards the bank.
The Bank’s ultimate goal is to make Islamic finance the norm, rather than an alternative to conventional banking worldwide. DIB has won a range of accolades that are testament to these efforts across diversified areas, including retail, corporate and investment banking, as well as CSR and consultancy services. DIB has been named the Best Islamic Bank in various prestigious ceremonies and recognized for its outstanding performance amongst the world’s Islamic Banks, marking it a clear indication of the bank’s leadership position in the Islamic finance sector.
For more information, please visit us at www.dib.ae
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Available Jobs
Senior Officer – Digital Acquisition & Engagement
Dubai
- Identify gaps between business needs and acquisition volumes, provide input based on performance to drive sales - Diligently follow reporting and insights methodologies employed for business target achievement - Monitor, track and analyze performance based on key reporting tools such as analytics, Google ads etc. and advise necessary adjustments to maximize traffic and conversions - Sound understanding across organic search (SEO), Affiliates & Aggregators, PPC, Programmatic Display, Social and Content marketing - Stay up to date with latest acquisition and digital trends - Ensure timely support on acquisition and fulfillment related feedback and provide ad-hoc reporting and analysis as required. - Incorporate and comply with the bank's core values especially the Customer First in the day to-day activities.
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13-Jan-2026
Branch Manager
Dubai
Full time
Business Growth · Cascade the sales targets assigned by the Zone Manager to branch staffs. · Identify and implement action plans and regularly track and review performance to ensure the achievement of the set targets cascaded down by the Zone Manger and business growth objectives. · Meet regularly with the branch customers including important/ high net worth customers in order to assist in the growth of business · Manage the product portfolio of each line of products and control the cost and profitability of the branch. Customer Service · Maintain high levels of customer service of all front office functions such as Cash Management, Remittances, drafts, Account opening/ inquiry & maintenance, sales and after sales by efficiently abiding to the process and by reducing customer waiting time and service time. · Promote high level of customer service culture among the branch staffs for potential acquisitions. Service Quality & Business Operations Control · Attend all audit requirements and strive to have a null /low risk audit rating and ensure that all the branch operations are in accordance to the established Bank’s policies, operating manuals, service quality standards and code of conduct for smooth workflow, high service quality, and low level of operational risk and report any deviation to the management. · To maintain a low risk level of cash difference by following diligently the process set by maintaining detailed accounting records of daily cash flow as well as regular review of daily MIS reports, checking notes, denominations & security items in order to ensure accurate delivery of cash to customers. · Monitor continuously customer complaints and mystery shopping results and recommend necessary measures and initiatives to improve the score and to ensure high customer satisfaction · To ensure a high level of safety & security measures are in place as well as to maintain a proper communication with the police department whenever it is required. Internal Process · To lead any branch projects jointly with the Zone Manager (Service Quality Programs, Process changes, sales… etc) and support the launch of new products and services as per the consumer banking business plan. · To maintain an accurate archives file for all branch transaction records, vouchers, stationary reports…etc. · Follow up on various cases with all the concerned stakeholders such as customers, internal Bank’s departments in order to ensure 100% closing mandates. Training & Development · Analyze the training and development needs of staff and nominate them for an appropriate training courses in order to close the skill gaps and ensure that all staff are well trained and fully aware of DIB products and services, policies and procedures. · Build and maintain effective communication skills with branch’s staff by conducting regular staff meetings and discussions in order to have a high level of staff engagement and Job satisfaction. · To ensure proper staff management in terms of annual leave, performance appraisal, two days off as well as to ensure a proper resources allocation in order to meet the branch business requirements.
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12-Jan-2026
AVP - Market & Wealth Management Risk
Dubai
Job Purpose This role is primarily responsible for identification, measurement, management, monitoring and reporting of Market risk, Counterparty Credit Risk and Investment Risks and to broadly align with Risk Management Framework of Dubai Islamic Bank. The role will also be responsible for Risk Management oversight related to Wealth Management. A key part of the role will be to conduct Macro-economic and External Market Analysis and provide an update on key emerging risks. The incumbent will also be responsible for Implementation of different tools and systems to be used for measurement of Market Risk & Counterparty Credit risk for derivative products. Incumbent to act as a back-up resource for Liquidity, PRRBB and other risk monitoring activities. Key Responsibilities Identify, Measure, Manage and Monitor o Traded Market Risk. o Counterparty credit Risk. o Investment Risk. o Risk Management oversight related to Wealth Management Function. Act as a key Group Risk Subject Matter Expert in Market Risk, Counterparty Credit Risk and Investment Risks and support Head of Market and Liquidity Risk in risk management and risk oversight role related to these risks. Establish and enhance risk management frameworks – policies and procedures related to Market Risk, Counterparty Credit Risk and Investment Risks. Update all related SOPs. Support the back-testing and stress-testing processes and perform other analyses where required. Maintain key portfolio and risk records for Sukuks/Fixed Income Portfolio and Derivatives. Liaise with internal Business Units in particular Treasury, Business Functions, Finance and Operations to provide 2nd line support role and risk management views related to the above-mentioned risks. Assist in preparation of relevant risk sections in RMC, ALCO, BRCGC packs and other interna and external risk reports. Provide oversight over relevant risk management activities in the Group’s Subsidiaries, Associates and other international entities. Daily generation and distribution of risk reports related to the above-mentioned risk types to the management as appropriate a manage treasury middle office (“TMO”) activities. Liaise with internal / external auditors and regulators where appropriate. Contribute to relevant sections of the ICAAP process and collaborate with ICAAP Team for preparation of both regulatory and internal risk metrics including FRTB risk metrics. Support the Head of Market & Liquidity Risk to ensure compliance with Group Compliance Policies, Accounting and Operating Procedures and Codes. Support the Head of Market & Liquidity Risk to review and analyze key exposures, limits and their utilization in view of prevailing market conditions. Conduct extensive Macro-economic and Market analysis and present and report key risks and key metrics for Senior Management’s review. Monitor Group’s Strategic and Structural FX NOP position. Monitor, analyze and report key changes with the help of Finance team and report to Senior Management. Act as a back up resource for AVP - PRRBB, Liquidity and FTP Risk in case of need and/or during leaves and trainings. Ensure implementing Risk Management framework and policies within the Bank with particular focus on Market Risk and CCR.Ensure compliance with SCA requirements on risk management activities as assigned by line manager including successful completion of trainings.Update and Maintain Model management documents, standards, operating policies and SOPs for all Market and CCR models. Ensure compliance with MMSG and MRMV Team’s communicated deadlines. Review of Product Programs (PPG) from the perspective of Market Risk and CCR of the Bank. Ensure compliance with Dubai Islamic Bank Group Compliance Policies and Accounting Procedures and Codes. Ensure the Risk Management Framework for Derivative products is consistently applied with regard to Derivatives business in Dubai Islamic Bank. Monitor all risk exposures related to Derivatives against approved limits, including investigating and reporting any excess for approval by the relevant authorities on a timely basis including daily MTM reporting, investigation of differences against external/third party valuations, investigation of Margin calls and reporting of limit excesses. Support the MTM process by ensuring that the MTM sources are updated and reflective of market rates/prices. Coach, train and develop team member skills by identifying training needs and assign appropriate learning platform to the team. Review team member performance and deliverables in line with the approved KPI’s to ensure meeting desired objectives. Work on IT projects related to Derivatives, Market Risk and CCR Management systems. Using the latest risk management tools for controlling the banks market, Counterparty credit and liquidity risk. All the above accountabilities include but not limited to any additional/adhoc/new tasks or responsibilities assigned by the line Manager.
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12-Jan-2026
Assistant Manager – FX
Dubai
To lead and drive foreign exchange (FX) business development across Consumer Banking by supporting Relationship Managers, Branch front line Staff, and Wealth teams with expert FX advisory, and portfolio activation strategies. The role acts as the primary link between Treasury and frontline teams, ensuring optimized FX volumes, improved customer engagement, and delivery of competitive FX propositions to meet Consumer Banking’s strategic income objectives. A. FX Sales & Revenue Growth - Develop and execute FX business growth plans across assigned customer segments (Aayan-Branch, Aayan, Wajaha and Branch Banking). - Collaborate with RMs and Branch Managers to identify FX opportunities, conduct joint client meetings, and provide tailored FX solutions. - Monitor exchange rate movements, market trends, and competitor offerings to proactively recommend pricing strategies that enhance customer conversion and maximize FX income. - Track FX revenue targets for assigned segments; track, analyze, and report performance weekly and monthly. B. Client Advisory & Portfolio Activation - Deliver end-to-end advisory on FX solutions including cross-border transfers, FCY remittances etc. - Conduct structured FX portfolio reviews with RMs to identify dormant, high-potential, or at-risk customer segments. - Provide timely market insights, rate alerts, and corridor-based recommendations to internal stakeholders for customer engagement. C. Cross-Functional Coordination with Treasury - Liaise daily with Treasury to secure competitive rates and pricing approval for high-value transactions. - Provide Treasury with structured feedback on corridor performance, pricing sensitivities, and market gaps. - Act as the operational bridge to ensure quick rate execution for customers through branches or digital channels. D. FX Training, Enablement & Frontline Support - Train RMs, Branch Managers, and frontline staff on FX product features, pricing, market dynamics, and customer handling. - Produce FX sales playbooks, talking points, market updates, and performance dashboards for internal teams. - Support execution of tactical campaigns, pricing schemes, and targeted acquisition initiatives. E. Governance, Compliance & Risk Management - Ensure adherence to Shariah, regulatory, and internal compliance requirements for all FX sales activities. - Maintain proper documentation, MIS reporting, and risk controls for FX transaction execution. - Support complaint resolution related to FX services where expertise is required. F. Business Development & Strategic Initiatives - Support implementation of the 3-year FX strategy and provide insights to refine propositions. - Assist in expanding new corridors, onboarding new correspondent institutions, and improving digital FX journeys. - Identify enhancements in systems, operational processes, or support models to improve rate delivery and customer turnaround time.
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12-Jan-2026
Assistant - Sales & Service Representative
Fujairah
Full time
Deliver timely, friendly & error free services for all customers to ensure the fulfillment of customer requirements by achieving the assigned sales and service objectives/standards within the established time frame Business Growth · Ensure the achievement of targets assigned by the Branch manager by conducting phone calls, field visits, cross-selling and referrals. · Migrate customer transactions from the branches to low cost electronic channels to ensure reduced cost for branch operations. Customer Service · Provide customers with competent, timely and error free services in the area of account opening and account management(Assets & Liability products, After sales…etc) to ensure high levels of service and customer satisfaction · Consistently meet and exceed service standards set for the customer services. · Guide customers regarding the right product to meet their needs and promote & cross-sell other Dubai Islamic Bank products & services to existing customers. Generate product leads from walk-in/ potential customers through interaction and dissemination of product and service information. Service Quality & Business Operations Control · Adherence to all established Bank’s policies, operating manuals, service quality standards and code of conduct for smooth workflow, high service quality and low level of operational risk. · Assist in compiling MIS reports and report any discrepancies to immediate supervisor to ensure accurate service delivery to customers. Internal Process · To ensure that all transactions are processed as per the compliance rules and regulations and maintain effective due diligence on the customers before proceeding with any facilities. · To assist and participate in any branch projects (Service Quality Programs, Process changes, Sales…etc). · Follow up on various cases with all the concerned stakeholders such as customers, internal Bank’s departments in order to ensure 100% closing mandates. · Responsible of custodianship of securities as assigned by the Branch Manger Training & Development · Attend various training and learning programs to close the skill gaps and to ensure proper awareness about DIB products. · Maintain effective relationship with supervisors and peers to ensure teamwork. All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the supervisor.
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09-Jan-2026
Officer - Reconciliation (For Emiratization)
Dubai
Key Responsibilities: Ensure UAE Central Bank, Nostro and GL Accounts and system to system data reconciliation are carried out as per agreed SLAs, bank's Policies, and operational Guidelines in adherence to Key Controls in place to keep age of outstanding within the agreed thresholds. Ensure all reconciliation processes such as balancing, reconciliation and exception management are carried out as per the agreed SLAs and procedures in order to deliver error-free results. Raise timely alerts to concerned units Internal/External on any data upload discrepancy or non-availability of statements for CB, Nostro or GL Accounts. Ensure all high risk transactions within the assigned accounts are dealt with as per the policy and procedure on priority to avoid any losses either to the bank or to the customer. Ensure customers/internal departments are provided with efficient and timely service within the time boundaries of agreed service level agreements (SLA) with the business units. Identify, propose and implement improved processes and procedures for service quality standards in Reconciliation unit to ensure that the team delivers quality services to the bank’s units. Maintain close ties with Operation units for resolution of outstanding entries / enquiries etc. To work in close coordination with the Operational units in structuring prompt resolution of any long outstanding issues related to CB, Nostro and GL Accounts Reconciliation. Recommend changes / enhancements /amendments and or modifications in systems or processes, to cater to the expected increase in volume of transactions while achieving efficiency in product processing. Ensure daily activities for timely and smooth completion of assigned reconciliation task to achieve a minimum satisfactory audit rating from Audit Department.
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06-Jan-2026
Ethraa Career Fair - Sharjah
UAE
Ethraa Career Fair 2026 - Al Fujairah
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06-Jan-2026
Lawyer
Dubai
Key Responsibilities: · To assist in providing legal support and services to internal clients on the best possible legal structure of a transaction, participate in the negotiation with counterparties, structure the deal and prepare documentation, drafting and reviewing contracts, agreements, powers of attorney and all other legal documents. · To assist in providing legal support to the Bank’s subsidiaries, if required. · To regularly update the management with regard to the status of the legal issues being handled and properly liaise towards delivering a comprehensive regular Control Sheet. · To liaise as required with external lawyers and assist in the preparation of the required documentation of cases, reviewing of external lawyers bills and regularly update the litigation report. · To monitor and follow up of UAE legislation as well as to inform management on the impact of newly enacted legislation on DIB’s overall activities. · Work with the various Departments / Units concerned in legal aspects of product development and create all legal documents of the bank including contracts, agreement, forms etc. · To draft Contract, Agreements and other legal instruments, Memoranda and Pleadings pertaining to the Bank as and when required. · To ensure compliance of all activities and legal documents to regulatory, audit and Sharia principles and guidelines.
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02-Jan-2026
Manager – ALM & Market Risk Models
Dubai
Job Purpose The Manager – ALM & Market Risk Models is responsible for the development, enhancement, validation support, and governance of Asset–Liability Management (ALM) and Market Risk models. The role ensures that risk measurement methodologies are robust, regulatory compliant, and aligned with the bank’s risk appetite, supporting strategic decision-making, balance sheet optimization, and capital adequacy. Key Responsibilities Develop, maintain, & document ALM models including Profit rate risk in the banking book (PRRBB), liquidity risk stress testing and behavioral models, in line with CBUAE – MMSG Standards and internal model risk management frameworks, for submission to and approval by Model risk Management Committee (MRMC). Design & document market risk models such as pricing of derivatives, risk metrics computation, Value at Risk (VaR), and stress testing frameworks. Ensure accurate modeling of non-maturing deposits, prepayment behavior, and embedded optionality. Model Governance & Validation Support Prepare comprehensive model documentation, including methodology, assumptions, limitations, and usage. Support independent model validation and regulatory reviews by providing analysis, evidence, and remediation plans. Monitor model performance and conduct periodic back-testing, benchmarking, and sensitivity analysis. Regulatory & Policy Compliance Ensure compliance with regulatory requirements (Basel III, PRRBB guidelines, CBUAE- MMSG Standards). Support ICAAP, ILAAP, stress testing, and regulatory reporting requirements. Translate regulatory expectations into practical modeling and reporting solutions. Risk Analytics & Reporting Produce and Review ALM and Market Risk Reports for Senior Management and Risk Committees (ALCO, RMC) Analyze risk exposure, limit breaches and stress impacts providing clear insight and recommendations.
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02-Jan-2026
Manager – ALM System Manager
Dubai
Job Purpose This role is primarily responsible for supporting the implementation and overseeing the administration, support, and optimization of the organization's Asset and Liability Management (ALM) system, i.e. FIS Balance Sheet Manager (BSM) platform. This role involves a blend of financial expertise in risk management, finance and technical skills related to system management and data integrity. Key Responsibilities Provide technical / functional support for ALM / LRM / PRRBB/FTP system modules and maintain and/or review business rules (for CB BRFs such as BRF9,11,14 and 49 and others), LCR, NSFR, risk processes such as stress testing, support in data discovery, analysis of proposed data mappings and data cleansing including defining/refining associated business processes for Data. Responsible for maintaining, administering, and supporting the ALM system and supporting systems within the department. This includes supporting regular health checks, performance diagnostics, and managing ongoing operations. Perform ALM system maintenance tasks as required by Management and as required by Vendor engagement model. Perform end-to-end issue resolution, including troubleshooting, root cause analysis, and resolution tracking. Serve as the primary liaison between business teams, internal IT, and the FIS vendor support team. Manage updates, patches, configuration changes, and upgrades to ensure system performance, regulatory compliance, and business continuity. Monitor and validate interface jobs and data feeds, ensuring data integrity across upstream and downstream systems. Manage the data repositories, integration processes, and analysis/reporting tools. Plan system-related projects, such as new module implementations or integrations, and ensure project milestones are met. Maintain detailed process documentation and an internal knowledge base. Train departmental staff on system use and new features. Support regulatory and compliance deliverables by ensuring data accuracy, traceability, and timely reporting. Perform data review, reconciliation and validation of all on-balance sheet and off-balance sheet data Conduct data gap analyses and provide recommendations for system and process improvements. Identifying and explore the right data sources and provide support in correcting processes to ensure data quality. Support the data validation and traceability from DIB UAE source systems (T24, Card system, LMS, EGL, Flex 12.3, others) to CDR to risk data mart and onwards to the ALM System Support the data validation and traceability from DIB Entities / Subsidiaries source systems (Flex, others) to the respective CDR to Group risk data mart and onwards to the ALM System. Assist in data consolidation across all group entities Liaise with IT and Data quality teams to ensure effective implementation of changes and enhancements to the source systems / ALM System. Participate in data workshops to align data structures of key subsidiaries and international entities for integration with ALM System
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