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Welcome to
Dubai Islamic Bank
Digital Banking

Manage your finances and stay up-to-date with your banking activities. DIB SME Banking App is tailor-made to help you achieve your financial goals

About Dubai Islamic Bank


Established in 1975, Dubai Islamic Bank is the largest Islamic bank in the UAE by assets and a public joint-stock company listed on the Dubai Financial Market. Spearheading the evolution of the global Islamic finance industry, DIB is also the world’s first full-service Islamic bank and the second-largest Islamic bank in the world. With Group assets over USD 80bln and a market capitalization of more than USD 10bln, the group operates with a workforce of more than 10,000 employees and around 500 branches in its vast global network across the Middle East, Asia and Africa. Serving over 5 million customers across the Group, DIB offers an increasing range of innovative Shariah-compliant products and services to retail, corporate and institutional clients.

In addition to being the first and largest Islamic bank in the UAE, DIB has a significant international presence as a torchbearer in promoting Shariah-compliant financial services across several markets worldwide. The bank has established DIB Pakistan Limited, a wholly-owned subsidiary that is the first Islamic bank in Pakistan to offer Priority & Platinum Banking, as well as the most extensive and innovative portfolio of Alternate Distribution Channels. The launch of Panin Dubai Syariah Bank in Indonesia early in 2017 marks DIB’s first foray in the Far East, the bank owns over 25% stake in the Indonesian bank. Additionally, in May 2017, Dubai Islamic Bank PJSC was given the license by the Central Bank of Kenya (CBK) to operate its subsidiary, DIB Kenya Ltd. DIB has been designated as D-SIB (Domestic Systemically Important Bank) in 2018 in UAE. In early 2020, DIB completed the acquisition of Noor Bank, which solidifies its position as a leading bank in the global Islamic finance industry. In 2021, DIB increased its foreign ownership limit to 40% reflecting the increasing confidence of global investors towards the bank.

The Bank’s ultimate goal is to make Islamic finance the norm, rather than an alternative to conventional banking worldwide. DIB has won a range of accolades that are testament to these efforts across diversified areas, including retail, corporate and investment banking, as well as CSR and consultancy services. DIB has been named the Best Islamic Bank in various prestigious ceremonies and recognized for its outstanding performance amongst the world’s Islamic Banks, marking it a clear indication of the bank’s leadership position in the Islamic finance sector.

For more information, please visit us at www.dib.ae

Available Jobs

Officer - Transaction Monitoring (Emiratization)

Dubai

Job Purpose Responsible for Implementation/Tuning/Enhancement of detective controls for AML Transaction monitoring aswell as to assist in developing preventive controls for mitigating sanctions risks as per Group/Regulatorypolicies and procedures. Key Responsibilities To review /analyze alert generated/created on Transaction Monitoring System (TMS).Discounting off the alerts based on available information in TMS system and extracting details from thebank's other system.Conclude alert with justifiable rationale/comments as per prescribed procedures/checklist.Review of Assist senior management for mitigating major Regulatory/Financial crime risks posed to the bankby identifying, analyzing and proposing the resolutions.Analyze & respond to internal and external STR/RFI within the required response time.Recommend cases for onwards review/STR to the L2/reporting team with justifiable rationale red flags.Escalate all unresolved AML/CTF investigation cases to line Manager.Assisting the line Manager in tasks as assigned.

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04-Feb-2026

Officer - Consumer SAM (Emiratization)

Dubai

Job Purpose To manage assigned portfolio in order to reduce bad debts, improve recovery rates while minimizing cost of collections. Key Responsibilities Manage the overseas agency assigned portfolio to ensure that the monthly/yearly team target for recoveries from the assigned portfolio is achieved. Ensure maintain proper documentation of collection related activities and updates on the system.   Conduct monthly external agencies audit – planned as well as surprise. Identification of Skip status to monitor skip portfolio performance. Ensure representation of necessary instruments such and DDAs, SIOs and Cheques etc. in order to recover overdue for the assigned portfolio. Ensure legal recourse and follow up on the assigned portfolio where applicable. Negotiate/finalize restructuring/settlement agreements for assigned portfolio with a view to minimize bank losses. Review, monitor and analyze weekly / monthly reports received from agencies in order to be shared with Line Manager. Assist in auditing the activities of collections agencies that are related to DIB and report suspicious activities to the management. Review the payments received from agencies and ensure it is posted to the respective accounts. Ensure reviewing of invoices received from agencies and manage payments of commissions as per the signed contract Ensure that payments collected from customers by agencies are deposited in the Bank Account  Follow up with all concerned departments to ensure timely resolution of overseas payments. Ensure strict compliance with DIB policies and procedures and CB UAE regulations.  

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04-Feb-2026

Assistant Manager – Fraud Risk Monitoring (Emiratization)

Dubai

Job Purpose The position is responsible for assisting in activities related to Fraud Risk Monitoring and handling of related matters. Key Responsibilities Ensure Effective Fraud Risk Monitoring. Leads proactive prevention of internal and external frauds while balancing customer experience, fraud risk and regulations. Identify requirements of tools and equipment to cop-up with latest industry fraud trends. Liaise with concerned for internal watch/black listing of customer’s involved/suspected to be involved in fraudulent activities (both from EDD and payment filter’s perspective). Fraud Awareness including class room trainings, E-learnings and onsite. Response/advise on staffs queries related to fraud risk/incidents Response to fraud cases in a timely manner including initial review, fraud loss preventions etc. Suggest controls on the latest industry fraud trends/threats Assist and provide feedback in implementation and enhancement of Enterprise Fraud Risk Management System (EFRMS) in the bank. Review and closure/resolution of EFRMS alerts. Review of IS alerts (In house fraud alert mechanism set by Information Security team) and recommendation of appropriate actions to mitigate the fraud risk. Provide feedback to IS team for enhancement to existing IS alert scenarios/rules. Review of Call Center fraud referrals and provide advice for appropriate actions if any. Provide advice to GBO Remittance team on fraud cases involving payment frauds. Review of FRM-RCD investigation reports and provide/share review findings. Review of Internal Audit investigation report and provide/share review findings. Regulatory Reporting of fraud incidents (Fraud STR through CB online portal) and response to regulator’s queries. Review fraud referrals from different channels and share review findings.

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04-Feb-2026

Senior Officer - Developer Sales

Dubai

Full time

·         Achieve the monthly and annual Home Finance sales targets as per assigned KPIs. ·         Develop relationship with Real Estate Brokers / Developers in order to capture the market share. ·         Maintain agreed TAT for internal & external customers in order to obtain optimum customer satisfaction level and referrals. ·         Conduct proper checks of customer files based on DIB credit guidelines before submission to credit to ensure maximum approval & to make sure that the quality of files submitted are without discrepancies ·         Update leads on the system and maintain the same regularly to track, follow-up and review the cases to convert the leads into sales. ·         Prepare daily sales reports and necessary MIS reports on all possible leads for the month including tracking cases leading to any future deals. ·         Prepare a summary of all existing clients on a daily basis for future correspondence and sending information on promotions to obtain more referrals. ·         To be updated on all product parameters regularly, to attend all internal and external training programs conducted & to be updated on competitor information, market developments to be in a position to recommend suggestions to internal and external clients. ·         Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. ·         Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.

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22-Jan-2026

Senior Officer - Branch Sales

Dubai

Full time

·         SALES SUPPORT: To prepare a business plan / strategy on the sector of clients to be covered to ensure that targeted budget is met, to manage the Sales target, to Support the Sales Channels in line with the Sales Strategy ·         Documentation & CREDIT ANALYSIS: To conduct proper checks of customer files based on DIB credit guidelines before submission to credit to ensure maximum approval & to make sure that the quality of files submitted are without discrepancies ·         Sales Management & MIS Generation: Input all leads on CRM & update the same regularly to track follow-ups and for review, Preparing the daily sales report and the pipeline report on all possible leads for the month including follow-ups for future deals to have an updated status of all cases and conversions & to prepare a summary of all existing clients on a daily basis for future correspondence and sending info on promotions to obtain more referrals ·         MARKET & PRODUCT KNOWLEDGE: To be updated on all product parameters regularly, to attend all internal and external training programs conducted & to be updated on competitor information, market developments to be in a position to recommend suggestions to internal and external clients. ·         COMPLIANCE: To ensure that all the sales booked are in line with all the prevalent regulation of compliance and audit  & to understand and apply DIB core values

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22-Jan-2026

Senior Relationship Officer - Home Finance HNWI Sales

Dubai

Full time

·         SALES : To prepare a business plan / strategy on the sector of clients to be covered to ensure that targeted budget is met, to manage the Sales target & to develop the Sales Channels in line with the Sales Strategy ·         CUSTOMER SERVICE :To Maintain agreed TAT for internal & external customers in order to obtain optimum customer satisfaction level and referrals ·         DOCUMENTATION & CREDIT ANALYSIS :To conduct proper checks of customer files based on DIB credit guidelines before submission to credit to ensure maximum approval & to make sure that the quality of files submitted are without discrepancies ·         SALES MANAGEMENT & MIS GENERATION :Input all leads on CRM & update the same regularly to track follow-ups and for review, preparing the daily sales report and the pipeline report on all possible leads for the month including follow-ups for future deals to have an updated status of all cases and conversions & to prepare a summary of all existing clients on a daily basis for future correspondence and sending info on promotions to obtain more referrals ·         MARKET & PRODUCT KNOWLEDGE: To be updated on all product parameters regularly, to attend all internal and external training programs conducted & to be updated on competitor information, market developments to be in a position to recommend suggestions to internal and external clients. ·         COMPLIANCE : To ensure that all the sales booked are in line with all the prevalent regulation of compliance and audit & to understand and apply DIB core value. ·         Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. ·         Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department. ·         Incorporate and comply with the bank's core values especially the Customer First in your day today activities.

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22-Jan-2026

Officer - Aggregator Sales

Dubai

Full time

·         SALES : To prepare a business plan / strategy on the sector of clients to be covered to ensure that targeted budget is met, to manage the Sales target & to develop the Sales Channels in line with the Sales Strategy ·         CUSTOMER SERVICE :To Maintain agreed TAT for internal & external customers in order to obtain optimum customer satisfaction level and referrals ·         DOCUMENTATION & CREDIT ANALYSIS :To conduct proper checks of customer files based on DIB credit guidelines before submission to credit to ensure maximum approval & to make sure that the quality of files submitted are without discrepancies ·         SALES MANAGEMENT & MIS GENERATION : Input all leads on CRM & update the same regularly to track follow-ups and for review Preparing the daily sales report and the pipeline report on all possible leads for the month including follow-ups for future deals to have an updated status of all cases and conversions Prepare a summary of all existing clients on a daily basis for future correspondence and sending info on promotions to obtain more referrals ·         MARKET & PRODUCT KNOWLEDGE: To be updated on all product parameters regularly, to attend all internal and external training programs conducted & to be updated on competitor information, market developments to be in a position to recommend suggestions to internal and external clients. ·         COMPLIANCE : To ensure that all the sales booked are in line with all the prevalent regulation of compliance and audit & to understand and apply DIB core value. ·         Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. ·         Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department. ·         Incorporate and comply with the bank's core values especially the Customer First in your day today activities.

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22-Jan-2026

Officer – Digital Support, Auto Finance Product

Dubai

Full time

Follow up on Auto Finance applications received via WhatsApp for approval and disbursal.• Promote sales growth and customer acquisition through the WhatsApp platform as a new channel.• Provide prompt support and resolution for customer inquiries related to WhatsApp-based applications.• Track and follow up on application approvals with RCD. • Process activities that require manual intervention, including DDA setup, vehicle mortgage, and dealer payments...etc), manually process.• Communicate with customers to obtain any missing documents or information required for application processing.• Follow up with customers whose applications require clarification by RCD or RAO, or any other supporting channel.• Re-engage customers who dropped off during the initial WhatsApp journey and assist them in resuming their Auto Finance application.• Coordinate with both franchised and non-franchised dealers for LPO acceptance, disbursal documentation, and payments •Liaise with Dealers and RAO to resolve payment delays and ensure timely disbursals.• Maintain and share daily MIS reports with the product team for performance tracking.• Maintain organized records of all documentation in line with the bank’s SOPs to support audits and compliance reviews.• Participate in training and development programs to bridge skill gaps and stay informed about product offerings.• Perform any additional tasks or responsibilities assigned by the line manager as required.

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22-Jan-2026

Senior Officer – Digital Acquisition & Engagement

Dubai

- Identify gaps between business needs and acquisition volumes, provide input based on performance to drive sales - Diligently follow reporting and insights methodologies employed for business target achievement - Monitor, track and analyze performance based on key reporting tools such as analytics, Google ads etc. and advise necessary adjustments to maximize traffic and conversions - Sound understanding across organic search (SEO), Affiliates & Aggregators, PPC, Programmatic Display, Social and Content marketing - Stay up to date with latest acquisition and digital trends - Ensure timely support on acquisition and fulfillment related feedback and provide ad-hoc reporting and analysis as required. - Incorporate and comply with the bank's core values especially the Customer First in the day to-day activities.

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13-Jan-2026