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Dubai Islamic Bank
Digital Banking
Manage your finances and stay up-to-date with your banking activities. DIB SME Banking App is tailor-made to help you achieve your financial goals
نبذة عن بنك دبي الإسلامي
یعد"بنك دبي الإسلامي"، الذي تأسس في عام ،1975 أكبر بنك إسلامي في دولة الإمارات العربیة المتحدة من حیث الموجودات وشركة مساھمة عامة ومدرجة في"سوق دبي المالي". ویقود البنك تطور قطاع التمویل الإسلامي العالمي، وھو كذلك أول بنك إسلامي متكامل الخدمات وثاني أكبر بنك إسلامي على مستوى العالم. وتتمتع المجموعة بموجودات تفوق 80 ملیار دولار أمریكي ورأس مال في السوق یزید عن 10 ملیار دولار أمریكي، وقوى عاملة للمجموعة تفوق الـ 10,000 موظف و500 فرع تقریبا ضمن شبكة عالمیة تمتد عبر الشرق الأوسط وآسیا وأفریقیا. یقدم البنك خدماتھ لأكثر من 5 ملیون متعامل على مستوى المجموعة، ویوفر لقاعدة متعاملیھ التي تضم الأفراد والشركات والمؤسسات مجموعة متنامیة من المنتجات والخدمات المبتكرة المتوافقة مع أحكام الشریعة الإسلامیة.
وفضًلا عن كونھ أول وأكبر بنك إسلامي في دولة الإمارات العربیة المتحدة، یتمتع بنك دبي الإسلامي بحضور عالمي قوي كلاعب رئیسي في الترویج للخدمات المالیة المتوافقة مع الشریعة الإسلامیة عبر أسواق مختلفة حول العالم. وقد أسس بنك دبي الإسلامي باكستان المحدود، وھو شركة مملوكة بالكامل لبنك دبي الإسلامي وأول بنك إسلامي في باكستان یقدم الخدمات المصرفیة البلاتینیة والخدمات المصرفیة الممیزة، بالإضافة إلى محفظة واسعة ومتنوعة من قنوات التوزیع البدیلة. ویشكل إطلاق بنك بانین دبي الشریعة في إندونیسیا مطلع عام 2017 أول دخول للبنك إلى منطقة الشرق الأقصى، ویمتلك البنك ما یزید عن لتأسیس %25 من أسھم البنك الإندونیسي. وفي شھر مایو ،2017 منح البنك المركزي الكیني بنك دبي الإسلامي ترخیصاً شركة تابعة لھ في كینیا، تحت اسم بنك دبي الإسلامي كینیا المحدود. وقد تم تصنیف البنك على أنھ بنك محلي مھم للنظام المالي SIB-D في عام ،2017 كما استكمل في عام 2018 الاستحواذ على نور بنك ما یؤكد على مكانة بنك دبي الإسلامي كمؤسسة . وفي عام ،2021 رفع بنك دبي الإسلامي من حد تملك الأجانب حتى %40 مصرفیة رائدة في قطاع التمویل الإسلامي عالمیاً ما یعكس الثقة المتزایدة للمستثمرین العالمیین في البنك. للخدمات المصرفیة التقلیدیة حول العالم.
یتمثل الھدف الرئیسي للبنك في جعل التمویل الإسلامي معیاراً ثابتا،ً بدلاً عن كونھ بدیلاً وقد حصل البنك على العدید من الجوائز المرموقة التي تعتبر دلیلاً راسخاً على جھوده في مختلف المجالات بما یشمل الخدمات ات الاستشارات ومساھماتھ ً عن خدم المصرفیة للأفراد، والخدمات المصرفیة للشركات، والخدمات المصرفیة الاستثماریة، فضلا في مجال المسؤولیة المجتمعیة. ومما یدل على مكانتھ الرائدة في قطاع التمویل الإسلامي، حصول بنك دبي الإسلامي على لقب"أفضل بنك إسلامي" في العدید من المناسبات المرموقة ومحافل التكریم تقدیرا لأداء البنك الاستثنائي من بین البنوك الإسلامیة في العالم.
لمزيد من المعلومات، يمكنكم زيارة www.dib.ae
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لديك 3 خطوات لتصبح واحدًا من فريق عملنا
الوظائف المتوفرة
Senior Manager - Program Management
دبي
دوام كامل
Job Purpose: To coordinate specific projects under the portfolio of strategic projects assigned to the Transformation – Project Management Office by working both internally within different areas of the organization and externally when consultants or third parties are involved. Key Responsibilities: - Ability to manage small size programs end to end. - Transformation PMO enablement: - Coordinate activities within the Transformation – PMO for it function effectively within the organization. Such work will include organizing meetings, keeping minutes, records etc. - Maintain adequate relationships within the organization to enable Transformation-PMO access to stakeholder time. - Project Coordination and oversight - To monitor project plans and deadlines for allocated projects and/or parts of projects. - Effective with hybrid work model including WFH. - Adequate Project Stakeholder Coordination to enable and effectively perform delegated project duties - Communication - Communicate clearly Team mates and with project stakeholders - Change Management - Work with Transformation–PMO on change management activities including training and where necessary organize access to facilities, time and stakeholders.
تقدم الآن
11 - نوفمبر - 2025
Manager - Risk Modelling & Stress Testing
الإمارات العربية المتحدة
Job Purpose Perform the validation, calibration and implementation of a suite of credit risk rating methodologies, models compliant with regulatory requirements that are compliant with both internal and external regulations. Key Responsibilities IFRS 9 model monitoring, validation and ensure that all models are validated and refined/ re-developed as per the governance framework Perform analysis on the analytical models used in stress testing and ICAAP to ensure the models are fit for purpose or not. Develop and maintain a model inventory and ensure the inventory is complete, accurate, and consistent with the model governance framework. Liaise with model owners and users to provide quantitative solutions in timely manner. Coordinate with other quantitative analysts within the Bank to ensure that rating models and solutions are consistent and in-line with the Bank practices Ensure accuracy and completeness of archived information and related documentation to allow independent third party review of the validation work performed. Perform data due diligence and data preparation required for the IFRS 9, Basel, Stress Testing, in line with the department’s standards. Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.
تقدم الآن
10 - نوفمبر - 2025
Assistant Manager - Information Technology Audit
دبي
Job Purpose: Information Technology Audit, Assistant Manager, will support the Internal Audit team of Bank by executing risk-based IT audits to evaluate the effectiveness of IT controls, risk management, and governance processes. Expertise Required: • In-depth knowledge of banking applications, e.g. T24 core banking, AML systems, Swift payment systems, UAE Direct Debit System (UAEDDS), Image Cheque Clearing System (ICCS) and UAE Payment Gateway System (UAEPGS). • Familiarity with IT Infrastructure, such as network, databases (e.g., Oracle, SQL Server), operating systems (e.g., Windows, Linux), cloud security (e.g., AWS, Azure), and data privacy regulations (e.g., GDPR, PCI-DSS). • Solid auditing skills, including risk assessment, control evaluation, and testing using tools. • Reporting skills for creating audit documentation and presenting to stakeholders. • Analytical and problem-solving skills for identifying root causes and developing effective solutions. • Strong communication and interpersonal abilities for collaborating with teams and influencing change. • Adaptability to evolving regulations, technologies, and banking trends.
تقدم الآن
07 - نوفمبر - 2025
Officer - Solutions Hub
دبي
Handle customer retention cases in efficient & quality manner in line with the departmental framework. - Meet assigned target efficiently as per the approved KPI's. - Contact customers over the phone to understand customer's perspective/needs and recommend appropriate retention solution. - Ensure meeting call quality standards according to the department's framework, while contacting any customer for retention purposes. - Ensure compliance with the department's policies, procedures and SLA. - Ensure providing the necessary services and product awareness to the customers within the approved TAT with no complaints. - Provide necessary MIS/Reports as and when required. - Liaise with internal stakeholders to enhance customer retention rates. - Evaluate / Handle / Address / approve various types of after sale cases to apply the waiver authority limits mentioned and approved in retention strategy as applicable. - Handle Retention activity, after sales service request and rescheduling assigned to action.
تقدم الآن
05 - نوفمبر - 2025
Sales Advisor - Personal Finance Sales (Abu Dhabi/Al Ain)
الإمارات العربية المتحدة
دوام كامل
To source business for Personal Finance from the potential customers from the preferred segment for the bank in order to achieve business targets. Key Result Areas: - To sell Personal Finance to the specified target segment and achieve or exceed monthly Target. - To ensures that all the necessary bank charges /terms and conditions are clearly communicated to all customers. - Identify potential customers through databases; follow up leads and telephone/personnel contacts and cold calls. - To contact potential customers and convince them about the benefits of the banks specified product. - To source applications from the segments as per targets set for the period, complete with all necessary documents. - To adhere to the administrative requirements of Check list, Daily sales reports on daily basis. - To maintain effective business relationship with clients to enhance the customers service image of the bank. - To ensure all the documents provided by the customers are duly checked and forwarded for further action/process. - To ensure portfolio quality by exercising sound credit judgment and by complying with credit and product parameters to complete all formalities and documentation in line with SOP manuals and Shari’ah principles. - To prepare regular Sales reports and obtain & provide market, customer and competitor information and feedback to management to facilitate decision making. - To attend various training and learning programs to close the skill gaps and to ensure proper awareness about the products. - To ensure high level of portfolio credit quality is maintained across the sales activities by conducting Central Bank Black List Check for account opening requests in order to avoid risk factors and ensuring necessary compliance approvals are taken for High Risk accounts if and when required. - To conduct all mandatory activities related to account opening as per agreed SOPs and SLAs. - To Coordinate with AMU in order to ensure all account opening documents are submitted on time
تقدم الآن
03 - نوفمبر - 2025
AVP - HNWI Sales
دبي
دوام كامل
· Prepare a sale plan/ strategy on the assigned channel i.e HNWI, Companies and Self Employed Segment to ensure that targeted budget is met, and to ensure that the plan corresponds to the overall sales strategy. · Manage team of RMs to source home finance business by targeting HNWI segment clients and corporate companies on retail level. · Conduct and coordinate onsite trainings for HNWI staff on Corporate Credit proposals and Moody’s ratings. · Prepare a summary of all existing clients on a daily basis for future correspondence and sending information on promotions to obtain more referrals. · Ensure documentation, credit analysis and proper checks on customer files are based on DIB’s credit guidelines before submission to credit to ensure maximum approval and to make sure that the quality of files submitted are without discrepancies. · Manage the portfolio of clients along with timely reviews to mitigate risk. · Attend internal and external training programs to enhance marketing and product knowledge. · Conduct market research on competitors, trends and developments to provide feedback and suggestion to line manager. · Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. · Coach, train and develop team skills by identifying training needs and assign appropriate learning platform to the team. · Review team performance and deliverables in line with the approved KPI’s to ensure meeting desired objectives. · Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.
تقدم الآن
24 - اكتوبر - 2025
Manager - Service Center
دبي
دوام كامل
· To manage all Service Centre functions with a view of meeting/exceeding service levels and customer expectations. Ensure that all transactions are processed as per Compliance Rules and Regulations. · To conduct Service Quality checks and recommend improvement for External and Internal customers. · To formulate Service Level Agreements between various internal departments to ensure smooth processing of the work. · Effective monitoring of reports and escalation matrix wherever required. · Recommend improvements to departmental policy, implementation of procedures and controls covering all areas of the Service Center so that all relevant procedures/legislatives are fulfilled at all times · Automation of manual activities as much as possible for all transactions. · Conduct regular meeting with team to keep intact one team concept. · Service Levels of 90% or more to be achieved at all times. · Responsible for custodianship of securities pertaining to the Account Opening Area. · Carry out comprehensive root cause analysis and highlight to management for procedural changes and routines. Prepare and review strategic plans and process improvements for the customer service team. · Monitor the request flow from alternative channels and suggest improvements and changes accordingly. · Recommend steps to control and mitigate any negative feedback for the company. · Ensure adequate steps are taken to improve customer loyalty and thereby customer retention. · Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. · Coach, train and develop team skills by identifying training needs and assign appropriate learning platform to the team. · Review team performance and deliverables in line with the approved KPI’s to ensure meeting desired objectives. · Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department. · Incorporate and comply with the bank's core values especially the Customer First in your day today activities.
تقدم الآن
24 - اكتوبر - 2025
Officer - Business Value Generation
دبي
دوام كامل
· Build the sales pipeline by calling & qualifying high quality sales ready leads from lists, referrals received etc. · Develop efficiency in lead generation by pre-qualifying prospects of target segments from within the banks database as well as external data sources · Achieve targets related to daily lead generation and conversions. · Reduce leakage of leads to other banks · Maintain MIS reports to track leads generated, monitor lead response times, customer contact rate & conversions · Revive business opportunities by regular customer engagement targeting/prospecting customers & communicating with them on a regular basis. · Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. · Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department. · Incorporate and comply with the bank's core values especially the Customer First in your day today activities.
تقدم الآن
24 - اكتوبر - 2025
Officer - MIS & Service Coordination
دبي
دوام كامل
•Prepares sales forecasts and collect and analyzes data to evaluate current sales goals •Create standardized and customized reports that analyze everything from qualitative to quantitative data to Customer Service for current portfolio •Analyzing sales results typically involved examining sales data, such as sales closed per month, to understand and improve to overall performance as well as ORMS, eGRC and all other sales related data •Dashboards for all Home Finance for further enhancement of the processes & SLA's •Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. •Adherence to Audit, Compliance & Regulatory requirements and provide support with extraction of relevant data •Support Home Finance product department business system testing & coordination with IT verticals. •Build the sales pipeline by calling & qualifying high-quality sales ready leads from lists, referrals received etc. •Develop efficiency in lead generation by pre-qualifying prospects of target segments from within the banks database as well as external data sources •Achieve targets related to daily lead generation and conversions
تقدم الآن
24 - اكتوبر - 2025
Relationship Officer - Aggregator Sales
دبي
دوام كامل
· SALES : To prepare a business plan / strategy on the sector of clients to be covered to ensure that targeted budget is met, to manage the Sales target & to develop the Sales Channels in line with the Sales Strategy · CUSTOMER SERVICE :To Maintain agreed TAT for internal & external customers in order to obtain optimum customer satisfaction level and referrals · DOCUMENTATION & CREDIT ANALYSIS :To conduct proper checks of customer files based on DIB credit guidelines before submission to credit to ensure maximum approval & to make sure that the quality of files submitted are without discrepancies · SALES MANAGEMENT & MIS GENERATION : Input all leads on CRM & update the same regularly to track follow-ups and for review Preparing the daily sales report and the pipeline report on all possible leads for the month including follow-ups for future deals to have an updated status of all cases and conversions Prepare a summary of all existing clients on a daily basis for future correspondence and sending info on promotions to obtain more referrals · MARKET & PRODUCT KNOWLEDGE: To be updated on all product parameters regularly, to attend all internal and external training programs conducted & to be updated on competitor information, market developments to be in a position to recommend suggestions to internal and external clients. · COMPLIANCE : To ensure that all the sales booked are in line with all the prevalent regulation of compliance and audit & to understand and apply DIB core value. · Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. · Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department. · Incorporate and comply with the bank's core values especially the Customer First in your day today activities.
تقدم الآن