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Welcome to
Dubai Islamic Bank
Digital Banking
Manage your finances and stay up-to-date with your banking activities. DIB SME Banking App is tailor-made to help you achieve your financial goals
نبذة عن بنك دبي الإسلامي
یعد"بنك دبي الإسلامي"، الذي تأسس في عام ،1975 أكبر بنك إسلامي في دولة الإمارات العربیة المتحدة من حیث الموجودات وشركة مساھمة عامة ومدرجة في"سوق دبي المالي". ویقود البنك تطور قطاع التمویل الإسلامي العالمي، وھو كذلك أول بنك إسلامي متكامل الخدمات وثاني أكبر بنك إسلامي على مستوى العالم. وتتمتع المجموعة بموجودات تفوق 80 ملیار دولار أمریكي ورأس مال في السوق یزید عن 10 ملیار دولار أمریكي، وقوى عاملة للمجموعة تفوق الـ 10,000 موظف و500 فرع تقریبا ضمن شبكة عالمیة تمتد عبر الشرق الأوسط وآسیا وأفریقیا. یقدم البنك خدماتھ لأكثر من 5 ملیون متعامل على مستوى المجموعة، ویوفر لقاعدة متعاملیھ التي تضم الأفراد والشركات والمؤسسات مجموعة متنامیة من المنتجات والخدمات المبتكرة المتوافقة مع أحكام الشریعة الإسلامیة.
وفضًلا عن كونھ أول وأكبر بنك إسلامي في دولة الإمارات العربیة المتحدة، یتمتع بنك دبي الإسلامي بحضور عالمي قوي كلاعب رئیسي في الترویج للخدمات المالیة المتوافقة مع الشریعة الإسلامیة عبر أسواق مختلفة حول العالم. وقد أسس بنك دبي الإسلامي باكستان المحدود، وھو شركة مملوكة بالكامل لبنك دبي الإسلامي وأول بنك إسلامي في باكستان یقدم الخدمات المصرفیة البلاتینیة والخدمات المصرفیة الممیزة، بالإضافة إلى محفظة واسعة ومتنوعة من قنوات التوزیع البدیلة. ویشكل إطلاق بنك بانین دبي الشریعة في إندونیسیا مطلع عام 2017 أول دخول للبنك إلى منطقة الشرق الأقصى، ویمتلك البنك ما یزید عن لتأسیس %25 من أسھم البنك الإندونیسي. وفي شھر مایو ،2017 منح البنك المركزي الكیني بنك دبي الإسلامي ترخیصاً شركة تابعة لھ في كینیا، تحت اسم بنك دبي الإسلامي كینیا المحدود. وقد تم تصنیف البنك على أنھ بنك محلي مھم للنظام المالي SIB-D في عام ،2017 كما استكمل في عام 2018 الاستحواذ على نور بنك ما یؤكد على مكانة بنك دبي الإسلامي كمؤسسة . وفي عام ،2021 رفع بنك دبي الإسلامي من حد تملك الأجانب حتى %40 مصرفیة رائدة في قطاع التمویل الإسلامي عالمیاً ما یعكس الثقة المتزایدة للمستثمرین العالمیین في البنك. للخدمات المصرفیة التقلیدیة حول العالم.
یتمثل الھدف الرئیسي للبنك في جعل التمویل الإسلامي معیاراً ثابتا،ً بدلاً عن كونھ بدیلاً وقد حصل البنك على العدید من الجوائز المرموقة التي تعتبر دلیلاً راسخاً على جھوده في مختلف المجالات بما یشمل الخدمات ات الاستشارات ومساھماتھ ً عن خدم المصرفیة للأفراد، والخدمات المصرفیة للشركات، والخدمات المصرفیة الاستثماریة، فضلا في مجال المسؤولیة المجتمعیة. ومما یدل على مكانتھ الرائدة في قطاع التمویل الإسلامي، حصول بنك دبي الإسلامي على لقب"أفضل بنك إسلامي" في العدید من المناسبات المرموقة ومحافل التكریم تقدیرا لأداء البنك الاستثنائي من بین البنوك الإسلامیة في العالم.
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الوظائف المتوفرة
AVP - Branch Manager
الشارقة
دوام كامل
Business Growth• Cascade the sales targets assigned by the Zone Manager to branch staffs.• Identify and implement action plans and regularly track and review performance to ensure the achievement of the set targets cascaded down by the Zone Manger and business growth objectives.• Meet regularly with the branch customers including important/ high net worth customers in order to assist in the growth of business• Manage the product portfolio of each line of products and control the cost and profitability of the branch.Customer Service• Maintain high levels of customer service of all front office functions such as Cash Management, Remittances, drafts, Account opening/ inquiry & maintenance, sales and after sales by efficientlyabiding to the process and by reducing customer waiting time and service time.• Promote high level of customer service culture among the branch staffs for potential acquisitions.Service Quality & Business Operations Control• Attend all audit requirements and strive to have a null /low risk audit rating and ensure that all the branch operations are in accordance to the established Bank’s policies, operating manuals, service quality standards and code of conduct for smooth workflow, high service quality, and lowlevel of operational risk and report any deviation to the management.• To maintain a low risk level of cash difference by following diligently the process set by maintaining detailed accounting records of daily cash flow as well as regular review of daily MIS reports, checking notes, denominations & security items in order to ensure accurate delivery of cash to customers.• Monitor continuously customer complaints and mystery shopping results and recommend necessary measures and initiatives to improve the score and to ensure high customer satisfaction• To ensure a high level of safety & security measures are in place as well as to maintain a proper communication with the police department whenever it is required.Internal Process• To lead any branch projects jointly with the Zone Manager (Service Quality Programs, Process changes, sales… etc) and support the launch of new products and services as per the consumer banking business plan.• To maintain an accurate archives file for all branch transaction records, vouchers, stationaryreports…etc.• Follow up on various cases with all the concerned stakeholders such as customers, internal Bank’s departments in order to ensure 100% closing mandates. Training & Development• Analyze the training and development needs of staff and nominate them for an appropriate training courses in order to close the skill gaps and ensure that all staff are well trained and fully aware of DIB products and services, policies and procedures.• Build and maintain effective communication skills with branch’s staff by conducting regular staff meetings and discussions in order to have a high level of staff engagement and Job satisfaction.• To ensure proper staff management in terms of annual leave, performance appraisal, two days off as well as to ensure a proper resources allocation in order to meet the branch business requirements.
تقدم الآن
13 - فبراير - 2026
DIB Career Fair 2026
الإمارات العربية المتحدة
DIB Career Fair 2026.
تقدم الآن
04 - فبراير - 2026
Officer - Transaction Monitoring (Emiratization)
دبي
Job Purpose Responsible for Implementation/Tuning/Enhancement of detective controls for AML Transaction monitoring aswell as to assist in developing preventive controls for mitigating sanctions risks as per Group/Regulatorypolicies and procedures. Key Responsibilities To review /analyze alert generated/created on Transaction Monitoring System (TMS).Discounting off the alerts based on available information in TMS system and extracting details from thebank's other system.Conclude alert with justifiable rationale/comments as per prescribed procedures/checklist.Review of Assist senior management for mitigating major Regulatory/Financial crime risks posed to the bankby identifying, analyzing and proposing the resolutions.Analyze & respond to internal and external STR/RFI within the required response time.Recommend cases for onwards review/STR to the L2/reporting team with justifiable rationale red flags.Escalate all unresolved AML/CTF investigation cases to line Manager.Assisting the line Manager in tasks as assigned.
تقدم الآن
04 - فبراير - 2026
Officer - Consumer SAM (Emiratization)
دبي
Job Purpose To manage assigned portfolio in order to reduce bad debts, improve recovery rates while minimizing cost of collections. Key Responsibilities Manage the overseas agency assigned portfolio to ensure that the monthly/yearly team target for recoveries from the assigned portfolio is achieved. Ensure maintain proper documentation of collection related activities and updates on the system. Conduct monthly external agencies audit – planned as well as surprise. Identification of Skip status to monitor skip portfolio performance. Ensure representation of necessary instruments such and DDAs, SIOs and Cheques etc. in order to recover overdue for the assigned portfolio. Ensure legal recourse and follow up on the assigned portfolio where applicable. Negotiate/finalize restructuring/settlement agreements for assigned portfolio with a view to minimize bank losses. Review, monitor and analyze weekly / monthly reports received from agencies in order to be shared with Line Manager. Assist in auditing the activities of collections agencies that are related to DIB and report suspicious activities to the management. Review the payments received from agencies and ensure it is posted to the respective accounts. Ensure reviewing of invoices received from agencies and manage payments of commissions as per the signed contract Ensure that payments collected from customers by agencies are deposited in the Bank Account Follow up with all concerned departments to ensure timely resolution of overseas payments. Ensure strict compliance with DIB policies and procedures and CB UAE regulations.
تقدم الآن
04 - فبراير - 2026
Assistant Manager – Fraud Risk Monitoring (Emiratization)
دبي
Job Purpose The position is responsible for assisting in activities related to Fraud Risk Monitoring and handling of related matters. Key Responsibilities Ensure Effective Fraud Risk Monitoring. Leads proactive prevention of internal and external frauds while balancing customer experience, fraud risk and regulations. Identify requirements of tools and equipment to cop-up with latest industry fraud trends. Liaise with concerned for internal watch/black listing of customer’s involved/suspected to be involved in fraudulent activities (both from EDD and payment filter’s perspective). Fraud Awareness including class room trainings, E-learnings and onsite. Response/advise on staffs queries related to fraud risk/incidents Response to fraud cases in a timely manner including initial review, fraud loss preventions etc. Suggest controls on the latest industry fraud trends/threats Assist and provide feedback in implementation and enhancement of Enterprise Fraud Risk Management System (EFRMS) in the bank. Review and closure/resolution of EFRMS alerts. Review of IS alerts (In house fraud alert mechanism set by Information Security team) and recommendation of appropriate actions to mitigate the fraud risk. Provide feedback to IS team for enhancement to existing IS alert scenarios/rules. Review of Call Center fraud referrals and provide advice for appropriate actions if any. Provide advice to GBO Remittance team on fraud cases involving payment frauds. Review of FRM-RCD investigation reports and provide/share review findings. Review of Internal Audit investigation report and provide/share review findings. Regulatory Reporting of fraud incidents (Fraud STR through CB online portal) and response to regulator’s queries. Review fraud referrals from different channels and share review findings.
تقدم الآن
04 - فبراير - 2026
Senior Officer - Developer Sales
دبي
دوام كامل
· Achieve the monthly and annual Home Finance sales targets as per assigned KPIs. · Develop relationship with Real Estate Brokers / Developers in order to capture the market share. · Maintain agreed TAT for internal & external customers in order to obtain optimum customer satisfaction level and referrals. · Conduct proper checks of customer files based on DIB credit guidelines before submission to credit to ensure maximum approval & to make sure that the quality of files submitted are without discrepancies · Update leads on the system and maintain the same regularly to track, follow-up and review the cases to convert the leads into sales. · Prepare daily sales reports and necessary MIS reports on all possible leads for the month including tracking cases leading to any future deals. · Prepare a summary of all existing clients on a daily basis for future correspondence and sending information on promotions to obtain more referrals. · To be updated on all product parameters regularly, to attend all internal and external training programs conducted & to be updated on competitor information, market developments to be in a position to recommend suggestions to internal and external clients. · Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. · Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.
تقدم الآن
22 - يناير - 2026
Senior Officer - Branch Sales
دبي
دوام كامل
· SALES SUPPORT: To prepare a business plan / strategy on the sector of clients to be covered to ensure that targeted budget is met, to manage the Sales target, to Support the Sales Channels in line with the Sales Strategy · Documentation & CREDIT ANALYSIS: To conduct proper checks of customer files based on DIB credit guidelines before submission to credit to ensure maximum approval & to make sure that the quality of files submitted are without discrepancies · Sales Management & MIS Generation: Input all leads on CRM & update the same regularly to track follow-ups and for review, Preparing the daily sales report and the pipeline report on all possible leads for the month including follow-ups for future deals to have an updated status of all cases and conversions & to prepare a summary of all existing clients on a daily basis for future correspondence and sending info on promotions to obtain more referrals · MARKET & PRODUCT KNOWLEDGE: To be updated on all product parameters regularly, to attend all internal and external training programs conducted & to be updated on competitor information, market developments to be in a position to recommend suggestions to internal and external clients. · COMPLIANCE: To ensure that all the sales booked are in line with all the prevalent regulation of compliance and audit & to understand and apply DIB core values
تقدم الآن
22 - يناير - 2026
Senior Relationship Officer - Home Finance HNWI Sales
دبي
دوام كامل
· SALES : To prepare a business plan / strategy on the sector of clients to be covered to ensure that targeted budget is met, to manage the Sales target & to develop the Sales Channels in line with the Sales Strategy · CUSTOMER SERVICE :To Maintain agreed TAT for internal & external customers in order to obtain optimum customer satisfaction level and referrals · DOCUMENTATION & CREDIT ANALYSIS :To conduct proper checks of customer files based on DIB credit guidelines before submission to credit to ensure maximum approval & to make sure that the quality of files submitted are without discrepancies · SALES MANAGEMENT & MIS GENERATION :Input all leads on CRM & update the same regularly to track follow-ups and for review, preparing the daily sales report and the pipeline report on all possible leads for the month including follow-ups for future deals to have an updated status of all cases and conversions & to prepare a summary of all existing clients on a daily basis for future correspondence and sending info on promotions to obtain more referrals · MARKET & PRODUCT KNOWLEDGE: To be updated on all product parameters regularly, to attend all internal and external training programs conducted & to be updated on competitor information, market developments to be in a position to recommend suggestions to internal and external clients. · COMPLIANCE : To ensure that all the sales booked are in line with all the prevalent regulation of compliance and audit & to understand and apply DIB core value. · Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. · Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department. · Incorporate and comply with the bank's core values especially the Customer First in your day today activities.
تقدم الآن
22 - يناير - 2026
Officer - Aggregator Sales
دبي
دوام كامل
· SALES : To prepare a business plan / strategy on the sector of clients to be covered to ensure that targeted budget is met, to manage the Sales target & to develop the Sales Channels in line with the Sales Strategy · CUSTOMER SERVICE :To Maintain agreed TAT for internal & external customers in order to obtain optimum customer satisfaction level and referrals · DOCUMENTATION & CREDIT ANALYSIS :To conduct proper checks of customer files based on DIB credit guidelines before submission to credit to ensure maximum approval & to make sure that the quality of files submitted are without discrepancies · SALES MANAGEMENT & MIS GENERATION : Input all leads on CRM & update the same regularly to track follow-ups and for review Preparing the daily sales report and the pipeline report on all possible leads for the month including follow-ups for future deals to have an updated status of all cases and conversions Prepare a summary of all existing clients on a daily basis for future correspondence and sending info on promotions to obtain more referrals · MARKET & PRODUCT KNOWLEDGE: To be updated on all product parameters regularly, to attend all internal and external training programs conducted & to be updated on competitor information, market developments to be in a position to recommend suggestions to internal and external clients. · COMPLIANCE : To ensure that all the sales booked are in line with all the prevalent regulation of compliance and audit & to understand and apply DIB core value. · Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation. · Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department. · Incorporate and comply with the bank's core values especially the Customer First in your day today activities.
تقدم الآن
22 - يناير - 2026
Officer – Digital Support, Auto Finance Product
دبي
دوام كامل
Follow up on Auto Finance applications received via WhatsApp for approval and disbursal.• Promote sales growth and customer acquisition through the WhatsApp platform as a new channel.• Provide prompt support and resolution for customer inquiries related to WhatsApp-based applications.• Track and follow up on application approvals with RCD. • Process activities that require manual intervention, including DDA setup, vehicle mortgage, and dealer payments...etc), manually process.• Communicate with customers to obtain any missing documents or information required for application processing.• Follow up with customers whose applications require clarification by RCD or RAO, or any other supporting channel.• Re-engage customers who dropped off during the initial WhatsApp journey and assist them in resuming their Auto Finance application.• Coordinate with both franchised and non-franchised dealers for LPO acceptance, disbursal documentation, and payments •Liaise with Dealers and RAO to resolve payment delays and ensure timely disbursals.• Maintain and share daily MIS reports with the product team for performance tracking.• Maintain organized records of all documentation in line with the bank’s SOPs to support audits and compliance reviews.• Participate in training and development programs to bridge skill gaps and stay informed about product offerings.• Perform any additional tasks or responsibilities assigned by the line manager as required.
تقدم الآن