Manager - Corporate Operations

Key Responsibilities:

·         To ensure that all Deals / Transactions are within the approved limits.

·         To ensure accuracy and completeness of support documents as per SOP.

·         To Check, Verify and Sign all vouchers requisitions etc to execute the transactions.

·         To ensure accurate processing of Transactions as per agreed SLA and place controls for tracking processing errors as well as rectifications done within the specified parameters.

·         To ensure correct MIS is being prepared and provided to Management on an agreed frequency and statuary reporting adhered to as required.

·         To monitor proper and complete filing and updating of all records at all times enabling easy retrievals from the Archives.

·         To maintain accuracy and completeness of Month End Reconciliation and Balancing of all the related Suspense / GL / Nostro / Vostro Accounts etc., with records duly signed and properly maintained.

·         To ensure AML / KYC / FRM / ORP checks are performed wherever necessary.

·         To explore areas that could be automated to improve efficiency and improve response time.

·         To provide feedback on performance of direct reports to Unit Head and discuss performance improvement.

·         To ensure business confidentiality of products and processes.

·         To ensure investigation and resolution of complain and improve/place controls to avoid any recurrence.

·         All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.

Technical Competencies:

·         Bank Systems Knowledge

·         Banking Products, Services and Operations Knowledge

·         Customer Service Audit, Investigation and Service Recovery

·         Fraud Awareness and Detection

·         Islamic Mode of Finance

·         MIS Generation and Analytics

·         Operational Risk Awareness

·         Regulatory and Compliance Knowledge

·         Sharia Principles of Islamic Finance

Trade Finance Transaction Management

Behavioral Competencies:

·         Act  with Ownership

·         Empower to Decide

·         Engage  the  Customer

·         Maintain   Transparency & Communicate to  Share

Share  Knowledge  & Work as One

Leadership Competencies:

·         Develop   Talent and Engage People

Navigate &  Lead The Way