Senior Officer - Developer & Government Housing Programs

•Support sales through new and existing relationships with Government Housing Programs across all Emirates to achieve targets as per the Approved KPIs for the team

•Identify key areas for business growth by providing regular updates in collaboration with Government Housing Programs to achieve monthly sales Target

•Develop efficient and collaborative processes to provide best-in-class internal channels based on existing partners’ requirements

•Provide inter department information and support on related Government Housing Programs to assist seamless processing of Home Finance applications

•Create Cross-sell related initiatives with Government Housing Programs including investment advisory services, project financing solutions to support Business growth

•Maintain excellent partners satisfaction through consistent approach for service and product, including a quarterly business review schedule to support Home Finance Business.

•Coordinate on marketing initiatives for Home Finance promotional activities with Government Housing Programs

•Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation.

•Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.

•Ability to comply with department’s policies and procedures

•Ability to liaise with internal and external stakeholders

•Ability to ensure designated tasks are completed on time

•Ability to achieve the goals and objectives assigned by the department head

•Ability to follow strictly, secrecy norms and maintain data confidentiality

Higher Diploma/Diploma (Bachelor Degree preferred)

Minimum 3 - 4 years

Negotiation Skills - Basic

Complaints Management - Intermediate

Digital Technology Adoption - Advanced

Home Financing Government Liaison - Expert

Developer Relationship Management  - Advanced

Think & Act Customer - Applying

Business & Strategic Acumen - Applying

Ownership & Accountability - Applying

Change & Innovation Agility - Applying

Plan & Execute to Excel - Applying

Digital Mindset - Applying