Officer - Business Value Generation

·Build the sales pipeline by calling & qualifying high quality sales

ready leads from lists, referrals received etc.

·Develop efficiency in lead generation by pre-qualifying prospects

of target segments from within the banks database as well as

external data sources

·Achieve targets related to daily lead generation and conversions.

·Reduce leakage of leads to other banks

·Maintain MIS reports to track leads generated, monitor lead

response times, customer contact rate & conversions

·Revive business opportunities by regular customer engagement

targeting/prospecting customers & communicating with them on a

regular basis. 

·Ensure compliance with the approved policies, procedures, SLAs

and regulatory requirements to maintain quality standards and

ensure risk mitigation.

·Ensure all assigned tasks and projects are executed within the

approved policies, procedures and SLAs of the department. 

·Incorporate and comply with the bank's core values especially the

Customer First in your day today activities.

Minimum Bachelor Degree / Higher Diploma

Minimum 2-3 years’ work experience in a similar position/industry

• ·Customer Servicing/Relationship Management
• ·Home Finance Commercial Terms
• Home Finance Customer Life Cycle Management
• Home Finance Documentation
• Home Financing Government Liaison
• MIS Generation and Analytics
• Negotiation Skills
• Operational Risk Management
• Regulatory and Compliance Knowledge
• Sharia Principles of Islamic Finance