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Job Description
Receiving of remittance application forms, standing orders, swift messages, Incoming Payment messages (MT103/202/200/B2B) through Remittance systems and sorting, distributing to concerned, printing, processing and updating of the same in CMS/I-Flex Host and other banking systems by following AML process and in coordination with Group Compliance unit if required.
Processing of E-payment and E-Reporting files received from CMU and sent for approval to allocate ALISLAMI Online Token after verifying customer signatures as per limit matrix and online setup done by CMU, liaison and follow up with CMU for issues and progress related to Customer file.
Realizing various charges for online customers and attending email / Inter office Memo issued by CMU. Clearing enrichment queue in CMS before EOD, repairing messages from Swift and file repair dashboard of NestFTS edge.
Processing of Payments / Covering of payment through CB portal, Bulk payments, TT/DD/SO Cancellation request, Repairing of messages through the system (SWIFT/UAEFTS/CBPORTAL), RMA establishment and Issuance of Demand Drafts, follow the process of Non Direct payments / Refunds / Amendments / Cancellations / EOS / CARDS / RMG units payments.
Maintenance of payment routing and additional parameters in the Remittance system, Signatures of other banks local and foreign and updating of signature books.
Checking and controlling process queues in remittance systems and related E-mail queues with regular reminders and at EOD ensure no payments left unattended in CMS/Nest FTS queue
Printing and arranging of Online Customer Cheque Requests, TT requests, Batch Headers received through FAX server from Branches, ABS and other Units, Distribute the Remittance application/ SWIFT messages to the concerned after entering the data in OTT Excel for Treasury reporting.
Follow the process for payments received outside CMS/Nest through Flex / CB portal.
Preparation of MOF standing order cover, Missing TT and Batch Header reports and send the mail to the corresponding Branches and Units, Monthly/Quarterly CB reports for finance, Settlement for CB charges waived transactions by manual entries / Voucher uploads.
Checking and reconciliation of Original TT received with OTT excel file data, Outward TT feeded in OTT excel with CMS OTT processed report, CMS OTT pending report, various GL suspense accounts and reports.
Checking and reconciling of EOD/BOD reports along with reporting treasury as and when required.
Handling queries for various stakeholders raised through phone or email, investigate the same and reply and if necessary escalate.
Adhering to policy and controls and regular periodic reading and review of relevant policy and procedure documents.
All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
Competencies/Skills
Technical Competencies:
Sharia Principles of Islamic Finance
Regulatory and Compliance Knowledge
Banking Products, Services and Operations Knowledge
Data Entry and Batch Processing
Document Archival and Security
Fraud Awareness and Detection
Bank Systems Knowledge
Inward Remittance and Transaction Processing
Operational Risk Awareness
Outward Remittance and Transaction Processing
Behavioral Competencies:
Act with Ownership
Empower to Decide
Engage the Customer
Maintain Transparency & Communicate to Share
Share Knowledge & Work as One
