Senior Sales Advisor - Credit Cards (Abu Dhabi)

To proactively create and exploit business opportunities to sell credit cards to DIB and non-DIB customers by delivering an unbiased, competent, timely and problem free services for high customer satisfaction as well as to cross sell other bank’s product as and when required in order to achieve business targets.

Key Result Areas:

• To sell DIB credit cards and cross sell the other products to the specified target segment to achieve the set sales targets on a monthly basis.
• To conduct daily field visits and provide daily sales report with all customers details.
• To analyze documents submitted by the customers in order to ensure Documents are error free and as per SOP.
• To attend all the meetings with TL, SM, NSM on performance reviews.
• To maintain effective business relation with clients to enhance customer service image of DIB.
• To take ownership of the customer’s complaint resolution, report indicators, Set by managers accurately at the required frequency.
• To provide constructive and constant feedback on improvement of Products, Services, Processes which may either reduce TAT, cost or enhance customer satisfaction.
• To ensure portfolio quality by exercising sound credit judgment and by complying with credit and product parameters to complete all formalities and documentation in line with SOP manuals and Shari’ah principles.
• To prepare regular Sales reports and obtain & provide market, customer and competitor information and feedback to management to facilitate decision making.
• To attend various training and learning programs to close the skill gaps and to ensure proper awareness about the products.

• High School and above
• Minimum 1 - 2 Years experience in Sales Function preferably in reputed banks & Financial institution.