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Job Description
Key Responsibilities:
Ensure UAE Central Bank, Nostro and GL Accounts and system to system data reconciliation are carried out as per agreed SLAs, bank's Policies, and operational Guidelines in adherence to Key Controls in place to keep age of outstanding within the agreed thresholds.
Ensure all reconciliation processes such as balancing, reconciliation and exception management are carried out as per the agreed SLAs and procedures in order to deliver error-free results.
Raise timely alerts to concerned units Internal/External on any data upload discrepancy or non-availability of statements for CB, Nostro or GL Accounts.
Ensure all high risk transactions within the assigned accounts are dealt with as per the policy and procedure on priority to avoid any losses either to the bank or to the customer.
Ensure customers/internal departments are provided with efficient and timely service within the time boundaries of agreed service level agreements (SLA) with the business units.
Identify, propose and implement improved processes and procedures for service quality standards in Reconciliation unit to ensure that the team delivers quality services to the bank’s units.
Maintain close ties with Operation units for resolution of outstanding entries / enquiries etc.
To work in close coordination with the Operational units in structuring prompt resolution of any long outstanding issues related to CB, Nostro and GL Accounts Reconciliation.
Recommend changes / enhancements /amendments and or modifications in systems or processes, to cater to the expected increase in volume of transactions while achieving efficiency in product processing.
Ensure daily activities for timely and smooth completion of assigned reconciliation task to achieve a minimum satisfactory audit rating from Audit Department.
Competencies/Skills
Technical Competencies:
Banking Products, Services and Operations Knowledge
Improvement and Innovation
MIS Generation and Analytics
Management of Vendors / Alliances
Nostro and GL Accounts Reconciliation Process
Process Analysis
Regulatory and Compliance Knowledge
Sharia Principles of Islamic Finance
Behavioral Competencies:
Act with Ownership
Empower to Decide
Engage the Customer
Maintain Transparency & Communicate to Share
Share Knowledge & Work as One
