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Job Description
To perform all user access management activity for all the Applications, Software and tools used by the DIB & Subsidiaries users in order to ensure access level/role modifications required by the business are in compliance with the bank’s security policy and to ensure Bank achieve its strategic goals.
Process the user access request for all DIB applications with required access according to Access Matrix Profile or after getting proper approval.
All the Service/incident requests to be processed within defined SLA period and escalate as and when required.
Implementation and maintenance of "Access Matrix" approved by Business dept & IS.
Coordinate with Information Security (IS) team to create/modify new access roles & groups in different banking applications.
Timely and professional response to the ACU addressed emails to ensure customer satisfaction.
Compliance with relevant IT-Dept & IS processes/policies while performing duties.
Implementation of IS periodic reviewed access/role levels for all the DIB applications & users.
Coordinate with other DIB IT team/vendor for specific user’s accounts /role issues.
Provide the Access matrix, users/role reports of various application to department head, Internal Audit (IA) and external Audit as and when required.
Timely response to all Audit requested information or observations raised by internal, external Audits and IT QA to fulfil compliance & audit requirement.
Attend and obtain the user management modules training from the Application team, Projects team and Vendors etc.
Contribute in Continual Service Improvement opportunities in all the services and processes.
All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
Competencies/Skills
Education
Minimum Bachelor’s degree required. Master’s degree preferred.
Work Experience
Minimum 2-3 years of relevant experience in Information Security
Experience in developing and administrating an Information Security desirable.