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Job Description
Job Purpose:
Lead the implementation of Market Conduct Risk policies to ensure alignment with regulatory obligations, including Consumer Protection Regulations. Develop metrics for effective monitoring and integrate Market Conduct risks with other key risk types to enable mitigation and informed reporting to stakeholders.
Key Responsibilities:
Champion the voice of the customer in the Bank’s business and operations with an endeavor to protect the customers interests in line with the letter and spirit of relevant CBUAE regulations and standards.
Develop and maintain Bank’s Market Conduct risk policies and procedures to enable effective management.
Design and implement Market Conduct risk monitoring program, whereby information flow is established across the lines of defense in the endeavor to minimize the effects of Market Conduct risk.
Ensure comprehensive, accurate and timely reporting on Market Conduct risk matters to Management and Board.
Embed Market Conduct risk and Consumer protection elements within the risk control self-assessment and Key Risk indicator programs and ensure remediation plans are comprehensively and timely concluded.
Develop and maintain Product and Services Policy of the Bank to ensure that Market Conduct Risk and Consumer Protection elements are duly embedded within the Product design and implementation phase.
Review and monitor Bank’s products to ensure that Market Conduct Risk and Consumer protection elements are duly identified and mitigated
Support development of a Risk Aware culture within the bank to ensure that Consumer Protection is duly considered within all key decision making.
Mentor and develop team member skills by cross training with goal of embedding Market Conduct risk view in overall risk management.
Review own performance and deliverables in line with the approved KPI's to ensure meeting desired objectives.
Competencies/Skills
Education:
Master's degree in e.g., Business Administration, Risk Management or others is required.
Work Experience:
Minimum of 8 years of work experience in Risk Management and analytics in the Banking industry.
Minimum 3-5 years work experience in Market Conduct Risk and / or Consumer Protection domain building frameworks and conducting assessment