Relationship Officer - BancTakaful Sales

To source business for (All Takaful products) from the potential customers in order to achieve the assigned targets.

Key Responsibilities:

• To sell the BancTakaful products in order to achieve the assigned target.
• Identify potential clients through database, follow up leads and telephone /personal contacts, cold calls and advise them about the benefits of bank’s specified product.
• Ensure that all charges / terms and conditions related to products are clearly communicated to clients.
• To analyze documents submitted by customers ensuring all Check list, formalities and documentation in line with SOP manuals and SLAs
• Ensure cross selling of BancTakaful products to existing customers
• Prepare regular Sales reports and obtain & provide market, customer and competitor information and feedback to management to facilitate decision making.
• Maintain effective business relationship with clients to enhance the customer service image of the bank.
• Attend various training and learning programs to close the skill gaps and to ensure proper awareness about the products.
• Ensure that all ethical sales process and procedures are executed while selling in line with the Sharia standards and guidelines and products are being sold on accordance to the appropriateness and realistic customers income suitability/needs.
• Ensure high level of portfolio credit quality is maintained across the sales activities.

 All the above accountabilities include but not limited to any additional/new tasks or responsibilities assigned by the line Manager.

• Diploma (Bachelor’s degree preferred)
• Minimum 2 -3 years of BancTakaful sales experience